Welcome to the Canary Blog

When it comes to conversational chatbots, we’re only at the beginning. But the time to start learning is now. They will be a valuable part of modern hotel operations.

Looking at the trends in the hotel industry, the hospitality sector’s overall outlook this year is promising. Challenges persist, of course. Stay ahead and succeed by understanding these emerging trends for 2024.

It’s time to put your brand out there. Use these latest marketing trends in hospitality to get in front of your target audience. Make your hospitality business shine in 2024.

To defend against hotel data breaches, the most important element is awareness. Make data protection a priority using training and education. Then, start enhancing security across all departments.

How well do you know your competitors? With this step-by-step guide and expert tips, you’re ready to tackle hotel competitive analysis.

Putting that extra bit of effort into your emails is worth it, trust us. But to give you a head start, we’ve put together 14 types of email templates.

Looking for a handy checklist of ideas to make your hotel even more successful? Use these 24 points as your New Year's to-do list.

The benefits of responding to guest feedback are numerous, including improved guest satisfaction and loyalty. Best of all, guest feedback gives you a way to continually improve.

Don't let the low season get you down. Use the tips in this guide to improve sales and use them as inspiration to create special promotions your guests can’t resist.

Need a bit of hotel upsell inspiration? Use these 11 script examples to make upselling a natural part of the hotel workday. Find out how to upsell late checkouts, dinner reservations, and more.

Digital contract signing is faster, safer and easier for both clients and staff.‍ It lets your clients get back to their day more quickly. And your team has more time for the important work.

Social media is an extension of your physical brand. This means your hotel’s social media marketing strategies should reflect your values, aesthetics and personality. Read this post to learn how to get it right.