Canary’s award-winning front desk software solutions help hoteliers at all types of properties improve staff efficiency, create more personalized guest experiences and increase revenue. Everything you need — from pre-check-in through post-checkout — under one roof.
We saw a 35% increase in staff efficiency. It’s really nice to have a tool provide the exact value you expected it to. Canary does just that. And guests love it.
– Christian F Ix-Caamal // Sales & Reservations Manager
Canary Technologies is recognized as the hospitality industry’s leading technology solutions provider for hotels, resorts and other lodging properties.
Increases Front Desk Productivity by 30-50%
Canary’s modern software solutions were created by hospitality industry veterans to help hoteliers streamline operations by automating repetitive and administrative work. With less administrative work and more time available, front desk agents can put more focus on what really matters — creating welcoming and personalized experiences for guests.
Easy To Set up & Even Easier To Use
Canary’s front desk software is designed for turnkey implementation and is ready-to-integrate with your existing tech stack right out of the box. Setup takes less than 30-minutes and Canary provides a full range of in-person and online training options to ensure your property is making the most of the platform. Your team will love Canary’s sleek and modern interface that makes front desk management a breeze.
Happier Guests & Better Reviews
By providing front desk interactions with more personality and less paperwork, hotel guests are more likely to leave your property as a promoter and leave a fantastic review. And to make sure they do, Canary presents guests with a customized guest satisfaction survey upon checkout! Any guest that leaves a 5-star review is prompted to share their great experience on Tripadvisor and Google.
Drives More Revenue From Room Upgrades
& Upsells
Front desk staff members aren’t always the best salespeople — and they shouldn’t have to be! When a guest arrives in a hotel lobby, they’re not always ready for a sales pitch. And that is why Canary’s front desk software enables you to pre-schedule special offers that are digitally presented to guests at key moments of high buyer intent. And Canary allows guests to easily purchase upgrades and amenities via their preferred channel — on their own mobile device.
Comprehensive Platform
That Simplifies Operations
Canary provides all of the guest-facing point solutions you need to provide guests with a modern experience and fantastic digital interactions. No more switching logins and jumping between systems! Check-In,
Checkout, Digital Upsells, Guest Messaging and more are all controlled seamlessly from a comprehensive dashboard that offers a bird’s-eye view of guest engagement metrics from across the platform.
All Your Guest Experience Software Solutions Under One Roof
Canary’s hotel software is designed to be used by your staff and guests throughout the entire guest journey to streamline processes, increase revenue, and boost the guest experience.
Contactless Check-in
Contactless Check-In enables guests to check-in conveniently from their mobile device with no new app downloads required. Before they ever set foot on the property, your guests receive a mobile-friendly link via text and email to register for their room. This flow is fully customizable, and can even allow hotels to upsell rooms and services or run advanced fraud detection checks. Utilize Canary’s hotel technology to improve the guest experience and save your staff time - a win-win!
Contactless Checkout
Contactless Checkout provides big benefits to both hotel guests and staff members. Similarly to Contactless Check-In, guests can quickly and easily checkout from the convenience of their mobile device with no need to swing by the front desk. Hoteliers can include a customized guest feedback survey in this flow that will prompt anyone who leaves 5-stars to share their experience on TripAdvisor and Google. Canary’s software can boost 5-star reviews by up to 350%!
Dynamic upsells
Every hotelier wants to generate more revenue and Canary’s hotel technology makes it simple. Our Dynamic Upsells tools can be deployed throughout the guest journey to sell room upgrades, spa packages, dinner reservations, parking passes, early check-in/late checkout and more!
It’s basically free money. Last month, we had £10,000 in upsell requests.
– Andrei Ticau // Rooms Division Manager
All of Canary’s hotel software solutions are entirely web-based and do not require any new app downloads for your customers. This lowers the barrier to entry for guests and drives up to 500% more engagement than competing solutions that rely on native apps.
Canary’s front desk software is built directly on top of our PCI level 1 compliant infrastructure. This payment infrastructure coupled with our proprietary fraud detection software reduces chargebacks and fraud by up to 90%.
Our team is determined to provide you with the same level of dedicated service that you deliver to your guests. Canary offers 24-hour support as well as a comprehensive self-help center to ensure you always have the answers and assistance you need. Canary’s support team can be reached by phone, email and chat.
Canary has native integrations with all major property management systems and most other hotel technology systems. Additionally, our in-house development team launches 5-10 new integrations per quarter to ensure seamless compatibility with your other tools.
Advanced customizations are available for enterprise customers.
A few helpful answers to common questions
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