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The hotel check-in procedure is one of the most critical elements of any guest journey. This process is what sets the tone for a guest’s entire stay and can determine the difference between a positive and negative review. 

Front desk operations are crucial to the success of any hotel. Here are some tips from Canary's hospitality industry experts for streamlining and enhancing those operations.

Les hôtels et les établissements de villégiature sont particulièrement susceptibles de bénéficier des avantages des solutions Web, car elles permettent aux clients d'interagir directement avec l'établissement tout au long de leur voyage sans jamais avoir à télécharger une application native.

Canary Technologies is very excited to announce that our Digital Authorizations product took first place in this year’s Hotel Tech Report Awards in the Cyber Security & Fraud Prevention category.

Whether you're a limited service hotel, luxury property, or anything in between, there are often differences between your ideal guests and the ones you may actually end up booking. ‍In this post, we offer a comprehensive list of the most common types of hotel guests and how to appeal to each one.

Dans cet article, nous discutons des différents types de chambres dans les hôtels 5 étoiles et de la manière dont elles peuvent être présentées aux clients de manière facile à digérer.

Les recettes accessoires sont traditionnellement associées uniquement aux hôtels à service complet. Mais pourquoi ? Les hôtels à service limité peuvent également bénéficier énormément de la vente incitative de toutes sortes de produits et services. Dans cet article, vous trouverez un certain nombre de ventes incitatives créatives que les établissements à services limités (ou n'importe quel hôtel) peuvent déployer pour générer des revenus accessoires.

The relationship between OTAs and hotels has always been complicated. Here is what you need to know to successfully get your property off of online travel agencies...

The right hotel guest services can provide an incredible experience that will make guests want to come back again and again. 

Now is the perfect time for hotel operators and marketers to get creative with their hotel marketing strategies.

We are extremely proud to announce that Canary is now a Hotel Tech Report Level III Global Customer Support provider! 

Every day, we strive to bring the same level of dedication and high-touch service to our hotel partners that they provide to their own guests. Luckily, we receive a constant stream of feedback from our hotel partners about why they love Canary’s products and what we can do to improve.