Bienvenue sur le blog des Canaries

Chaque hôtel, en fonction de son emplacement, de ses installations et de ses types de clients, sera confronté à un ensemble de problèmes quelque peu distinct. Quoi qu'il en soit, certains problèmes sont courants dans tous les hôtels, quelles que soient leurs différences.

Guest expectations are changing, and today travelers want faster, smoother service than ever. That extends to their checkout as well. Here are some practical tips on how and why to streamline your hotel's checkout procedure and make it the perfect end to a great stay...

At Canary, we would like to mark this International Women’s Day by highlighting the amazing women on our team who provide incredible leadership and support within our organization every day of the year. Read more about some of the women at Canary and their stories.

Last week, we announced that we raised $15 million in Series A funding led by F-Prime Capital. This is a momentous achievement for the entire Canary team and we’re so very grateful to, and proud of the entire Canary team — the people we work with every day that made this possible.

The hotel check-in procedure is one of the most critical elements of any guest journey. This process is what sets the tone for a guest’s entire stay and can determine the difference between a positive and negative review. 

Front desk operations are crucial to the success of any hotel. Here are some tips from Canary's hospitality industry experts for streamlining and enhancing those operations.

Hotels and resort properties are especially prone to reap the benefits of web-based solutions, as they provide a direct way for guests to engage with the property throughout their journey without ever taking the obtrusive step of downloading a native app.

Canary Technologies is very excited to announce that our Digital Authorizations product took first place in this year’s Hotel Tech Report Awards in the Cyber Security & Fraud Prevention category.

Whether you're a limited service hotel, luxury property, or anything in between, there are often differences between your ideal guests and the ones you may actually end up booking. ‍In this post, we offer a comprehensive list of the most common types of hotel guests and how to appeal to each one.

Dans cet article, nous discutons des différents types de chambres dans les hôtels 5 étoiles et de la manière dont elles peuvent être présentées aux clients de manière facile à digérer.

Ancillary revenue is traditionally only associated with full service hotels. But why? Limited service hotels can also benefit enormously from upselling all kinds of products and services. In this post, you will find a number of creative upsells that limited service properties (or any hotel) can deploy to generate ancillary revenue.

The relationship between OTAs and hotels has always been complicated. Here is what you need to know to successfully get your property off of online travel agencies...