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At the end of the day, every hotelier’s most important objective is to make guests feel at home and provide them with an outstanding hotel experience. And technology has a critical role to play. In this post, Canary's team of industry experts examine how technology can help improve the hotel guest experience in 2023.

Offering a variety of activities at your hotel is a great way to make sure that your guests have an enjoyable and memorable stay. From providing board games and cards to renting out bikes, there are plenty of options to choose from to make your hotel stand out from the rest.

In this blog post, Canary's team examines exactly what is most important to hotel guests today and how hoteliers can meet these expectations head-on. 

These guest experience ideas — collected from Canary's team of hospitality industry veterans — are guaranteed to enhance any hotel stay.

Providing a great guest experience is the most critical component of running a successful hotel, motel, resort or any other type of lodging property. In this blog post, we will take a deep dive into what exactly the guest experience is, who is responsible for it and how to improve it at your hotel, resort or other type of lodging property. 

Guest satisfaction in hotels is an important metric hoteliers can use to help maximize revenue and create repeat guests. Properties with high guest satisfaction scores can easily attract loyal customers, generate positive online reviews and plentiful word-of-mouth advertising that help drive revenue to the property.

In the hospitality industry, a hotel guest’s experience is the single most important factor in determining whether or not they will become a repeat customer. 

The modern hotel guest cycle is more complex and demands more attention than in the past, but this is extremely good news. A more complex and holistic understanding of the hotel guest cycle creates many new opportunities for hoteliers to reach their target audiences, drive more revenue and improve satisfaction scores. 

Whether you're a limited service hotel, luxury property, or anything in between, there are often differences between your ideal guests and the ones you may actually end up booking. ‍In this post, we offer a comprehensive list of the most common types of hotel guests and how to appeal to each one.

The right hotel guest services can provide an incredible experience that will make guests want to come back again and again.