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At the end of the day, every hotelier’s most important objective is to make guests feel at home and provide them with an outstanding hotel experience. And technology has a critical role to play.

AI tools help hotel staff make informed decisions about everything from room rates to how to scale personalized service. Learn how AI tools built for the hospitality industry boost the guest experience.

AI is a new technology, so we understand if you’re hesitant to jump on board. Research is key. And remember: use AI to supplement, not replace. Learn more here.

The benefits of responding to guest feedback are numerous, including improved guest satisfaction and loyalty. Best of all, guest feedback gives you a way to continually improve.

With the hospitality staffing shortage looming, it's more important than ever to retain your best workers. Hotel staff incentives are a great way to attract talent, motivate employees and grow your hotel business.

That five-star hotel reputation isn't an accident. It's meticulously managed. Learn hotel reputation management techniques to help you increase bookings and build a prestigious presence.

Personalizing your guest experience is a sure way to delight guests, encourage positive reviews, and bring them back again and again. ‍Personalization doesn’t have to be difficult. It just needs to be done right.

Try new amenities regularly to keep your offering fun, exciting and engaging for your guests. That gives you the best chance to stay relevant and continuously draw in the right travelers.

Processing guest payments in the most secure, PCI-compliant way possible is critical for the hospitality industry.

Great guest service is the cornerstone of a successful hotel business. Whether you’re facing guests, event planners, event attendees, or business travelers, the quality of your guest service could mean happier customers, better reviews, and more revenue.

Offering a variety of activities at your hotel is a great way to make sure that your guests have an enjoyable and memorable stay. From providing board games and cards to renting out bikes, there are plenty of options to choose from to make your hotel stand out from the rest.

In this blog post, Canary's team examines exactly what is most important to hotel guests today and how hoteliers can meet these expectations head-on.