Bienvenido al blog de Canary

With consumers more reliant on and comfortable with digital environments and tools than ever, it’s high time that the hospitality industry fully embrace smart hotel technology to improve the guest experience from pre-arrival through post-checkout. 

The modern hotel guest cycle is more complex and demands more attention than in the past, but this is extremely good news. A more complex and holistic understanding of the hotel guest cycle creates many new opportunities for hoteliers to reach their target audiences, drive more revenue and improve satisfaction scores. 

For years, technology slowly crept into the lives of consumers and businesses around the world. The near universal adoption of smartphones led to consumers worldwide acclimatizing to the idea of engaging with businesses and organizations in a digital space. Then, the COVID-19 pandemic hit and really opened the throttle.

Cada hotel, según su ubicación, instalaciones y tipos de clientes, tendrá un conjunto algo distinto de problemas que pueden esperar recibir. En cualquier caso, hay algunos problemas comunes en todos los hoteles, independientemente de sus diferencias.

Guest expectations are changing, and today travelers want faster, smoother service than ever. That extends to their checkout as well. Here are some practical tips on how and why to streamline your hotel's checkout procedure and make it the perfect end to a great stay...

At Canary, we would like to mark this International Women’s Day by highlighting the amazing women on our team who provide incredible leadership and support within our organization every day of the year. Read more about some of the women at Canary and their stories.

La semana pasada, anunciamos que habíamos recaudado 15 millones de dólares en fondos de la Serie A liderados por F-Prime Capital. Este es un logro trascendental para todo el equipo de Canary y estamos muy agradecidos y orgullosos de todo el equipo de Canary, las personas con las que trabajamos todos los días y que lo han hecho posible.

The hotel check-in procedure is one of the most critical elements of any guest journey. This process is what sets the tone for a guest’s entire stay and can determine the difference between a positive and negative review. 

Front desk operations are crucial to the success of any hotel. Here are some tips from Canary's hospitality industry experts for streamlining and enhancing those operations.

Los hoteles y complejos turísticos son especialmente propensos a aprovechar las ventajas de las soluciones basadas en la web, ya que proporcionan a los huéspedes una forma directa de interactuar con la propiedad durante su viaje sin tener que descargar una aplicación nativa.

Canary Technologies is very excited to announce that our Digital Authorizations product took first place in this year’s Hotel Tech Report Awards in the Cyber Security & Fraud Prevention category.

Whether you're a limited service hotel, luxury property, or anything in between, there are often differences between your ideal guests and the ones you may actually end up booking. ‍In this post, we offer a comprehensive list of the most common types of hotel guests and how to appeal to each one.