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As consumer demand shifts, technological investment is needed in order to stay ahead of your competitors and meet consumer demands. Guests want convenience, care, and personalization. Digital check-in technology can help you provide all three.

Train your front desk agents using these eleven hotel upselling scripts that help drive more sales and make guests happier.

In this blog post from Canary's hospitality veterans, we take a deep look at how to upsell hotel rooms and the benefits it brings to your property.

Canary VP of Sales Dhiraj “DJ” Singh, was recently in Vienna for IHTF 2023 and sat down with Ryan Haynes for the Travel Market Life Podcast to discuss how Canary is helping advance cybersecurity & fraud prevention in the hotel industry.

In this blog post, we will examine the most popular trends of 2023, the benefits of investing in new technologies, such as artificial intelligence, virtual reality, and the Internet of Things (IoT), and how these technologies can enhance the guest experience. 

Having a daily hotel front desk checklist as part of your standard operating procedures (SOPs) is critical to maintaining a high level of customer service so your guests have the best stay possible.

The day-to-day operations that come with running a hotel can easily become overwhelming. These 10 hospitality tips can be used by any hoteliers to help keep their head above water.

Dans l'ensemble, un message de bienvenue bien écrit est un élément important de l'expérience client dans les hôtels. Il peut contribuer à créer une première impression positive, à fournir des informations importantes, à aider les clients à se sentir chez eux et à définir les attentes pour leur séjour.

Comme la plupart des hôteliers peuvent attester avoir traversé une pandémie mondiale, des problèmes surgissent et disparaissent. Mais c'est la façon dont vous les traitez qui compte. Les idées innovantes pour les hôtels sont essentielles pour renforcer la résilience.

The guest journey begins long before check-in, continues through post-stay, and, in some cases may never end.

At Canary, we mark this March 8th by showcasing some of the amazing women on our team and celebrate their thoughts, perspectives, achievements, and skills. These amazing ladies provide incredible leadership, vision and support within Canary's organization every day of the year.

Il est essentiel de fournir à votre personnel les bons outils et les bonnes ressources si vous voulez que chaque client se sente valorisé et apprécié dès l'enregistrement. C'est pourquoi nous avons créé treize scripts pour différents scénarios d'enregistrement afin d'aider votre équipe à accueillir et à accueillir les clients de l'hôtel.