Special Report: 2023 State of Tipping in Hotels

This first-of-its-kind report provides valuable insights into guest tipping practices and their effects on hotel employees.

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Blog

Learn about the latest hotel technology trends and best practices.

Integrations

Learn how Canary easily integrates with your technology stack.

Press

EXTRA! EXTRA! Read all the latest news from and about Canary.

See How Canary Helps Hoteliers Worldwide

More than 20,000 hoteliers use Canary’s platform to create personalized digital guest experiences that make life better for their staff and guests.

See Customer Success Stories

By Role

No matter your role at a property, Canary offers solutions to your day-to-day challenges.

Front Desk
Operations
Revenue Management
Technology & IT
Sales
Travel Advisors

By property Type

Canary enables you to easily create digital guest experiences as unique as your property.

Hotel Groups
Vacation Rentals
Independent Hotels
Resorts
Franchise Hotels
Casinos

The All-In-One Guest
Experience Platform

Canary’s award-winning solutions help hoteliers create outstanding digital experiences that boost revenue and streamline operations.

Experience the Full Journey

The Digital Guest Journey

Powerful and intuitive solutions for every touchpoint in the digital guest journey — from pre-arrival through post-stay. 

Mobile Check-in
Smart Checkout
Dynamic Upsells
Guest Messaging
Digital Tipping

Secure Payments & Authorizations

PCI level 1 compliant tools that streamline payments and credit card authorizations for staff and guests. Secure and easy.

Digital Authorizations
Digital Contacts
Sensitive Data Management (For Travel Advisors!)

Why Best Western Chose Canary To Reduce Fraud & Chargebacks

Canary's Digital Authorizations solution enables Best Western properties to securely collect sensitive credit card information and reduce chargebacks. Canary is a Best Western Endorsed Supplier and offers special pricing to these hotels.

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Canary Digital Authorizations

Why Best Western Endorses Canary Over Paper Forms To Reduce Fraud

Paper Authorizations

Violate PCI guidelines
Result in fraud & chargebacks
Frustrate guests
Consume staff time

Canary Digital Authorizations

Decrease fraud & chargebacks by 90%
Ensure guest data security
Improve the guest experience & are user-friendly
Save 3-4 front desk hours per week
Offer a customizable interface for every property

Almost overnight, we went from archaic paper authorizations forms with security issues to a modern solution we knew we could trust.

Front Desk Manager
Best Western Sunrise Inn & Suites

Canary's implementation process was quick and painless. Digital Authorizations is the PCI compliant solution we needed.

Manager
Best Western Plus Marina Gateway Hotel

I love using Canary for all of our credit card authorization and highly recommend them to every hotel! Long gone are the days of the credit card authorization binders at the front desk!

General Manager
Best Western Premier Crown Chase Inn & Suites in Denton

Case Study

Why the Best Western Sunrise Inn & Suites Switched From Paper Authorization Forms to Canary’s More Secure Digital Authorization Solution

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How It Works

Hotel staff generate & send the guest a link to a digital authorization form
The guest clicks the link and fills in information on a secure page
Hotel staff log into the Canary dashboard to view authorizations
Credit card data is stored securely & is easily retrievable in case of disputes

Canary’s Proprietary Fraud Detection

Amount Verification

ID Verification

IP Flagging

Fraud Algorithm

Learn How Canary Can Help Your Properties Thrive

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