Easily communicate with hotel guests at scale
Canary Messages enables your front desk and concierge team to save valuable time through automated, broadcast and direct messages.
Today's guest communication is...
Inefficient
Your staff is only able to speak with one guest at a time over the phone or in person and is constantly answering the same questions or handling the same requests
A Poor Guest Experience
Guests often have to wait in line or on be on hold even when they need to ask a quick question that can be handled by an automated message
A Missed Opportunity
Hoteliers are missing out on a significant opportunity to hear from their guests and up-sell ancillary items due to a lack of real time communication with their guests
Canary powers real-time guest communication & experiences
Stay connected to your guests. Send personalized direct or broadcast messages to your guests at any point in their journey — pre-arrival, check-in, in-stay and checkout.
Allow Canary to respond for you. Canary’s artificial intelligence responds to the most common questions, so your team can just focus on providing top-notch, personalized service.
No app download required. Your guests don’t want another app. Increase adoption by 3-5x by keeping it app-less with Canary Messaging.
A messaging solution made with your hotel in mind
Canary Messages was created by a dedicated team of hospitality-industry veterans who understand property’s needs and workflow.
Stay organized with a conversation history
Message your guests from one, simple dashboard that enables you to keep track of many conversations at once.
Message guests from your existing phone number
Even if your current number is a landline, Canary can enable you to receive and send text messages from it.
Learn how Canary Messages increases revenue, productivity, and positive reviews for your hotel
Messages is part of our full suite of hospitality solutions:
Check-In
Seamlessly check-in your guests without exchanging credit cards, IDs, or registration forms.
Upsells
Intelligently offer upsells to your guests throughout their journey.
Checkout
Save housekeeping time and drive new revenue.
Digital Authorizations
Replace paper credit card authorization forms and reduce fraud & chargebacks