Canary Messaging enables your front desk and concierge teams to save valuable time through automated, broadcast and direct messages. And guests love it! No app downloads required. Guests can simply text staff on their preferred app (SMS, WhatsApp, etc.).
Send personalized direct or broadcast messages to your guests at any point in their journey — pre-arrival, check-in, in-stay, checkout, and post-stay
Allow Canary Messaging to respond for you. Canary’s artificial intelligence responds to the most common questions, so your team can just focus on providing top-notch, personalized service.
Your guests don’t want another app. Increase adoption by 3-5x by keeping it app-less with Canary Messaging.
Canary Messaging streamlines guest communication and saves your staff time through automated, broadcast, and AI messages.
We had another message solution before we switched to Canary. We switched providers since Canary could easily integrate with our PMS and has a number of really useful features.
We cannot live without messaging during busy times because our staff is too thin. A front desk person can answer 10 guests on messages, but they cannot answer 10 phone calls at once.
Canary Messaging was created by a dedicated team of hospitality industry veterans who understand a property’s needs and workflow.
Message your guests from one, simple dashboard that enables you to keep track of many conversations at once.
Even if your current number is a landline, Canary can enable you to receive and send text messages from it.
A few helpful answers to common questions
Save housekeeping time and drive new revenue.
Seamlessly check-in your guests without exchanging credit cards, IDs, or registration forms.
Easily communicate with hotel guests at scale
Replace paper credit card authorization forms and reduce fraud and chargebacks by up to 90%.