Hotel GUEST MESSAGING

Reach hotel guests at scale with easy-to-use guest messaging

Canary Messaging lets you easily communicate with guests in their preferred method: text messaging. Save your team valuable time by leveraging automated responses powered by Canary AI. No app downloads required.

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AI Messaging Case Study

Trusted by 20,000+ hoteliers in 80+ countries

Communicate. Automate. Delight. Simplify.

Save your team time by automatically communicating with your guests throughout their stay. Delight guests with quick and direct responses via mobile.

AUTOMATICALLY ENGAGE GUESTS

Let Canary Messaging communicate with guests throughout their stay. Easily customize when and what messages go out to your guests and ensure your brand standards are upheld.

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CREATE BETTER GUEST EXPERIENCES

Provide a modern guest experience by offering real time communication channels that your guests prefer, like SMS or WhatsApp. No more relying on phone calls from guests.

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SIMPLIFY WITH ONE UNIFIED INBOX

With Canary’s unified inbox, all guest communications from SMS, WhatsApp, OTAs, email, and more are consolidated in one place so you never miss a message from a guest again.

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SAVE STAFF TIME

Simplify the amount of communication your team manages with AI Guest Messaging. Provide smart replies to guests, freeing your team for tasks needing a personal touch.

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Elevate your team's performance with Canary AI

Let Canary AI streamline guest communication, personalize guest interactions and supercharge your team.

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Smoother Guest Communication Starts With Canary

Canary Messaging streamlines guest communication and saves your staff time through automated, broadcast and AI messages.

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Canary powers real-time guest communication & experiences

OUR TURNKEY GUEST MESSAGING SOLUTION INTEGRATES SEAMLESSLY WITH YOUR PMS.

Stay connected to your guests

Send personalized direct or broadcast messages to your guests at any point in their journey — pre-arrival, check-in, in-stay, checkout and post-stay

AI Responses

Allow Canary AI Guest Messaging to respond for you. Canary AI responds to the most common questions, so your team can focus on providing top-notch, personalized service.

No app downloads required

Your guests don’t want another app. Increase adoption by 3-5x by keeping it app-less with Canary Messaging.

What Our Customers Have To Say

We had another message solution before we switched to Canary. We switched providers since Canary could easily integrate with our PMS and has a number of really useful features.”

Bailey O’Neil

Front Desk Manager
Coeur D'Alene ResorT

Guests want options and the ability to easily communicate with the hotel. Canary enables both - and allows us to make more money!”

Sean Rowland

founder
nomads hotel

Guest Messaging is such a useful tool for us. For example, my 3pm-11pm front desk agent bakes cookies. The fact that she can now broadcast to our guests that freshly baked cookies are available at the front desk really helps us create a better experience and generate more revenue.”

Rushi Patel

General manager
Clarion Pointe Greensboro Airport