Special Report: 2023 State of Tipping in Hotels

This first-of-its-kind report provides valuable insights into guest tipping practices and their effects on hotel employees.

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Blog

Learn about the latest hotel technology trends and best practices.

Integrations

Learn how Canary easily integrates with your technology stack.

Press

EXTRA! EXTRA! Read all the latest news from and about Canary.

See How Canary Helps Hoteliers Worldwide

More than 20,000 hoteliers use Canary’s platform to create personalized digital guest experiences that make life better for their staff and guests.

See Customer Success Stories

By Role

No matter your role at a property, Canary offers solutions
to your day-to-day challenges.

By property Type

Canary enables you to easily create digital guest experiences as unique as your property.

The All-In-One Guest
Experience Platform

Canary’s award-winning solutions help hoteliers create outstanding digital experiences that boost revenue and streamline operations.

Experience the Full Journey

The Digital Guest Journey

Powerful and intuitive solutions for every touchpoint in the digital guest journey — from pre-arrival through post-stay. 

Secure Payments & Authorizations

PCI level 1 compliant tools that streamline payments and credit card authorizations for staff and guests. Secure and easy.

Why Choice Chose Canary To Reduce Fraud & Boost Revenue

As a Qualified Choice Vendor for Digital Authorizations and Digital Tipping, Canary increases staff pay and retention and reduces fraud and chargebacks by up to 90%.

Discover Digital Authorizations
Discover Digital tipping
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Canary Digital Authorizations

Why Choice Hotels Endorses Canary Over Paper Forms To Reduce Fraud

Paper authorizations

Violate PCI guidelines
Result in fraud & chargebacks
Frustrate guests
Consume staff time

Canary Digital Authorizations

Decrease fraud & chargebacks by 90%
Ensure guest data security
Improve the guest experience & are user-friendly
Save 3-4 front desk hours per week
Offer a customizable interface for every property

Canary is great. My staff loves using the Digital Authorizations solution and our guests really appreciate the security it provides. I recommend the solution to every hotel I know.

General Manager
Cambria Dallas

We use the Digital Authorizations tool and it's perfect... the built-in fraud detection has saved us so many times.

General Manager
Clarion

Since we started using Digital Authorizations, we’ve experienced a lot less chargebacks and fraud...

General Manager
Clarion Hotel & Suites Winnipeg

Case Study

See How the Clarion Hotel & Suites Winnipeg
Reduced Fraud & Chargebacks With Canary

Learn More

How It Works

Hotel staff generate & send the guest a link to a digital authorization form
The guest clicks the link and fills in information on a secure page
Hotel staff log into the Canary dashboard to view authorizations
Credit card data is stored securely & is easily retrievable in case of disputes

Canary’s Proprietary Fraud Detection

Amount Verification

ID Verification

IP Flagging

Fraud Algorithm

Canary Digital Tipping

Increase tips by 5X to attract & retain more staff

Digital Tipping works

Customized tipping flows

Through a single easy-to-use platform, quickly create the digital tipping flows that work best for your hotel.

Engage guests at multiple touchpoints

Encourage digital tipping throughout the guest journey via text message, email, and/or QR codes placed around the property.

Tip by Department or Individual

Receive digital tips from guests by department or individual. Multiple individuals can also receive digital tips at once through a guest’s mobile device.

Distribute tips with payroll integration

Simple automations make it easy for hoteliers to distribute tips to staff.

Automate Tax Forms

Canary handles all of the administrative work for cashless, digital tips.

Learn How Canary Can Help Your Properties Thrive

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