Special Report: 2023 State of Tipping in Hotels

This first-of-its-kind report provides valuable insights into guest tipping practices and their effects on hotel employees.

Download Now

Blog

Learn about the latest hotel technology trends and best practices.

Integrations

Learn how Canary easily integrates with your technology stack.

Press

EXTRA! EXTRA! Read all the latest news from and about Canary.

See How Canary Helps Hoteliers Worldwide

More than 20,000 hoteliers use Canary’s platform to create personalized digital guest experiences that make life better for their staff and guests.

See Customer Success Stories

By Role

No matter your role at a property, Canary offers solutions to your day-to-day challenges.

Front Desk
Operations
Revenue Management
Technology & IT
Sales
Travel Advisors

By property Type

Canary enables you to easily create digital guest experiences as unique as your property.

Hotel Groups
Vacation Rentals
Independent Hotels
Resorts
Franchise Hotels
Casinos

The All-In-One Guest
Experience Platform

Canary’s award-winning solutions help hoteliers create outstanding digital experiences that boost revenue and streamline operations.

Experience the Full Journey

The Digital Guest Journey

Powerful and intuitive solutions for every touchpoint in the digital guest journey — from pre-arrival through post-stay. 

Mobile Check-in
Smart Checkout
Dynamic Upsells
Guest Messaging
Digital Tipping

Secure Payments & Authorizations

PCI level 1 compliant tools that streamline payments and credit card authorizations for staff and guests. Secure and easy.

Digital Authorizations
Digital Contacts
Sensitive Data Management (For Travel Advisors!)

Why Choice Chose Canary To Reduce Fraud & Boost Revenue

As a Qualified Vendor for Digital Authorizations and Upsells, Canary is a brand standard for Choice Hotels properties. Canary’s Upsells and PCI Compliant Digital Authorizations solutions help hoteliers increase revenue by $1000’s per month and reduce fraud and chargebacks by up to 90%.

Discover Digital Authorizations
Discover Dynamic Upsells
Request a Demo

Canary Digital Authorizations

Why Choice Hotels Endorses Canary Over Paper Forms To Reduce Fraud

Paper authorizations

Violate PCI guidelines
Result in fraud & chargebacks
Frustrate guests
Consume staff time

Canary Digital Authorizations

Decrease fraud & chargebacks by 90%
Ensure guest data security
Improve the guest experience & are user-friendly
Save 3-4 front desk hours per week
Offer a customizable interface for every property

Canary is great. My staff loves using the Digital Authorizations solution and our guests really appreciate the security it provides. I recommend the solution to every hotel I know.

General Manager
Cambria Dallas

We use the Digital Authorizations tool and it's perfect... the built-in fraud detection has saved us so many times.

General Manager
Clarion

Since we started using Digital Authorizations, we’ve experienced a lot less chargebacks and fraud...

General Manager
Clarion Hotel & Suites Winnipeg

Case Study

See How the Clarion Hotel & Suites Winnipeg
Reduced Fraud & Chargebacks With Canary

Learn More

How It Works

Hotel staff generate & send the guest a link to a digital authorization form
The guest clicks the link and fills in information on a secure page
Hotel staff log into the Canary dashboard to view authorizations
Credit card data is stored securely & is easily retrievable in case of disputes

Canary’s Proprietary Fraud Detection

Amount Verification

ID Verification

IP Flagging

Fraud Algorithm

Canary Dynamic Upsells

Easily Boost Revenue With Upsells and Add-ons

Multiple Touchpoints

Guests can choose various upgrades and add-ons both pre-stay and during stay, like early check-in, late checkout, F&B, etc.

Reduce Operational Lift

Canary’s platform allows hotels to configure and manage all upsells offered, making it simple to track and fulfill requests.

Increase Revenue per Guest

Capitalize on the highest engagement periods and on commonly missed opportunities for upsells. Guests typically spend $50-100 on add-ons through Canary!

Intuitive App-like Experience

Offer a completely branded mobile experience for your guests to easily purchase upsells, without any app downloads required.

Fully Branded and Customizable

Push upsells thru SMS and email, based upon various points of the guest journey, and have full control over amenities offered for free or for a fee.

Points of Revenue Opportunities

Pre-Arrival
Guests can choose upgrades and add-ons before they arrive on property
Check-In
Hotels can push upsells, like room upgrades or champagne during the mobile check-in guest experience
In-Stay
Throughout their stay, guests can request amenities to enhance their experience
Checkout
During their mobile checkout, guests can request a later checkout time to maximize their stay

Learn How Canary Can Help Your Properties Thrive

Get Demo
Click “Accept All” to store basic cookies on your device that enhance site functionality. View our Privacy Policy for more information. You can also block all in the preference center.
PreferencesAccept All

Privacy Preference Center

By using this website, you agree to the storing of cookies on your device to enhance site navigation and analyze site usage. View our Privacy Policy for more information.

 

Allow all   Deny all