Terms & Policy

Canary's Privacy Policy

Last updated on May 15th 2018

Canary Technologies, Co. (“Canary Technologies,” “we”, “us” or “our”) developed our services to help you gain operations efficiency. We understand that privacy is important to both our online visitors and registered users. We respect your privacy and will take reasonable steps to protect your information as described in this Privacy Policy.


This Privacy Policy will help you understand the following:

  • What does this Privacy Policy apply to?
  • Information collection and useSharing and disclosure of information
  • Choice and opt-outProtection of information
  • Changes and notifications
  • Jurisdictional issues
  • Access to information; Contact us

In the event of any inconsistency between our Terms of Service and this Privacy Policy, our Terms of Service prevail.



1. What does this Privacy Policy apply to?

Canary Technologies is located at 450 9th Street, 1st floor, San Francisco, CA 94103. This Privacy Policy applies to the CanaryTechnologies.com website, including all subpages and successor pages (collectively referred to as the “Site”), and also applies to all software and services that we offer, including services that we offer through our Site when you register for a Canary Technologies account (collectively referred to as the “Services”).

By using our Site or Services, you are accepting the practices described in this Policy.

2. Information collection and use

Broadly speaking, we collect information in three ways: (1) when you provide it directly to us, (2) when we obtain information about you from third parties or our systems, and (3) passively through technology such as “cookies.” The types of information that we collect and our use of that information are described below.

Personal Information

The term “Personal Information”, as used in this Privacy Policy, refers to any information that can be used to identify or relates to an identifiable person. Personal information does not include information that has been aggregated or made anonymous such that it can no longer be reasonably associated with a specific person. Personal Information we collect may include:

  • Names
  • Email addresses
  • Telephone number
  • Credit and debit card number
  • Account username and security codes
  • Any reservation information

Cookies, Web Server Logs and Other Technologies

Similar to many commercial websites, we utilize “cookies” and other technologies to collect information in connection with our Site. “Cookies” are a feature of web browser software that allows web servers to recognize the computer used to access a website. Cookies store information accessed through your browser to streamline activities and make the online experience easier and more personalized. Information gathered through cookies and web-server log files may include information such as the date and time of visits, the pages viewed, IP addresses, links to/from any page, and time spent at a site. We use cookie data to measure web traffic and usage activity on our Site for purposes of improving and enhancing the functionality of our Site, to look for possible fraudulent activity, and to better understand the sources of traffic and transactions on our Site. Cookies also allow our servers to remember your account information for future visits and to provide personalized and streamlined information across related pages on our Site. In order to understand and improve the effectiveness of our advertising, we may also use web beacons, cookies, and other technology to identify the fact that you have visited our Site or seen one of our advertisements. If you do not want information collected through the use of cookies, most browsers allow you to automatically decline cookies, or be given the choice of declining or accepting a particular cookie (or cookies) from a particular site. You may also consider visiting aboutcookies.org, which provides helpful information about cookies. You can choose to disable cookies for our Site but this may limit your ability to use our Site and Services.

Certain information is collected by most browsers, such as your Media Access Control (MAC) address, computer type (Windows or Macintosh), screen resolution, operating system name and version, language, and browser type and version. We use this information to ensure that the Site functions properly.

Your IP address is automatically assigned to your computer by your Internet Service Provider. An IP address may be identified and logged automatically in our server log files whenever a user accesses the Site, along with the time of the visit and the page(s) that were visited. Collecting IP addresses is standard practice and is done automatically by many websites, applications and other services. We use IP addresses for purposes such as calculating usage levels, diagnosing server problems and administering the Services. We may also derive your approximate location from your IP address.

We use third-party analytics services, such as Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies to help us analyze how users use the Site and enhance your experience when you use the Service. For more information on how Google uses this data, go to www.google.com/policies/privacy/partners/. You may also download the Google Analytics opt-out browser add on, available here.

Site Visitors

To simply browse our Site, you are not required to provide any Personal Information. However, we may gather information from cookies and similar technologies, as described directly above, for the purposes of monitoring and improving our Site and understanding and improving the effectiveness of our advertising

Site Users, General

To use our Site and Service we collect Personal Information such as the following:

  • Your name, company name, billing information (including credit card information), location, email address, phone number, signature, reservation details, notes, names of other guests you provide during the transaction process, to complete your usage of the site.
  • Your IP addresses, devices, and locations used to access Canary Technologies, which will be linked to your account for fraud detection/prevention purposes

Site Users, Customers

To use our Site and Services, you must register for a Canary Technologies account. When you register for an account, we collect Personal Information such as the following:

  • Your name, company name, location, email address, phone number, and account password, role and department, signatures
  • Your IP addresses, devices, and locations used to access Canary Technologies, which will be linked to your account for fraud detection/prevention purposes

Children

Our Site and Services are not intended for children.

Use

We may use Personal Information in a manner that is consistent with this Privacy Policy for our legitimate business interests, including to respond to your inquiries and fulfill your requests, complete your transactions, provide you with customer service, send administrative information to you, and to personalize your experience on the Site and Services. We may also use Personal Information and other information collected through the Site or Services to help us improve the content and functionality of the Site and Services, to better understand our users and to improve the Site and Services. We may use this information to contact you in the future to tell you about services we believe will be of interest to you. Information regarding how to opt-out of marketing communications is provided in Section 4 (“Choice and opt-out”) below.

We may use and disclose information that is not Personal Information for any purpose, except where we are required to do otherwise under applicable law. In some instances, we may combine non-Personal Information with Personal Information. If we do, we will treat the combined information as Personal Information as long as it is combined.

3. Sharing and disclosure of information

We may disclose your Personal Information for the purposes described in this Privacy Policy, including to third party service providers who provide services such as website hosting, data analysis, payment processing, order fulfillment, information technology and related infrastructure provision, customer service, email delivery, auditing and other services.

In addition, in the event of a merger, acquisition, reorganization, bankruptcy, or other similar events, any information in our possession may be transferred to our successor or assign.

4. Choice and opt-out

We may occasionally email you with information about offers or new services. You can opt out of these marketing email communications by replying with unsubscribe in the subject line, or via an unsubscribe link included in such communications. However, you will continue to receive certain email communications related to your account including information regarding transactions and your relationship with Canary Technologies.

5. Protection of information

Although no data transmission can be guaranteed to be 100% secure, we take reasonable steps to protect Personal Information. Canary Technologies maintains reasonable administrative, technical, and physical procedures to protect information stored in our servers, which are located primarily in the United States.

6. Changes and notifications

This Privacy Policy was last updated on the date indicated above. We reserve the right, in our sole and absolute discretion, to make changes to this Privacy Policy from time to time. Please review this Privacy Policy periodically to check for updates. Any changes will become effective when we post the revised Privacy Policy on the Site. Your use of the Site or Services following these changes means that you accept the revised Privacy Policy.

7. Jurisdictional disclosures

The Site and Services are controlled and operated by us from the United States and are not intended to subject us to the laws or jurisdiction of any state, country or territory other than that of the United States. Your Personal Information may be stored and processed in any country where we have facilities or in which we engage service providers, and by using the Site and Services you consent to the transfer of information to countries outside of your country of residence, including the United States, which may have data protection rules that are different from those of your country. In certain circumstances, courts, law enforcement agencies, regulatory agencies or security authorities in those other countries may be entitled to access your Personal Information.

8. Access to information; Contact us

If you have a Canary Technologies account, you can update your account information by signing into your account. You also can update your Personal Information by contacting us as specified below - applying to all types of users that interact with Canary. We will take reasonable steps to update or correct Personal Information in our possession that you have previously submitted via the Site or Services. Please also feel free to contact us at privacy@canarytechnologies.com if you have any questions about our Privacy Policy or information practices.

You may revoke your consent to the processing of your data at any time by sending an email to privacy@canarytechnologies.com. You may ask us at any time for information about any personal data we hold about you, or ask us to correct or delete that information.

If you do not have a Canary Technologies account, can update your Personal Information by contacting us as specified below. We will take reasonable steps to update or correct Personal Information in our possession that you have previously submitted via the Site or Services. We are also able to delete any information that you tell us to remove.

We've appointed a Data Protection Officer, who can be reached at privacy@canarytechnologies.com. We offer Data Processing Agreements upon request. DPAs include standard contractual clauses ("Model Clauses") that are the mechanism for GDPR-compliant data transfer.

Canary's Terms of Service

Last updated on May 15th 2018

Please read these Terms of Service ("Terms", "Terms of Service") carefully before using the https://www.canarytechnologies.com website (the "Service") operated by Canary Technologies, Co ("us", "we", or "our").

Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who wish to access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you do not have permission to access the Service.

Paid Customers

Additional terms and conditions pertaining the usage of paid accounts with customers are detailed in an agreement signed by the customer on a Subscription basis as per the Billing Cycle defined in the contract.

Free Trial

Canary Technologies, Co. may, at its sole discretion, offer a free trial for a limited period of time ("Free Trial").

At any time and without notice, Canary Technologies, Co. reserves the right to (i) modify the terms and conditions of the Free Trial offer, or (ii) cancel such Free Trial offer.

Fee Changes

Canary Technologies, Co., in its sole discretion and at any time, may modify the Subscription fees for the Subscriptions. Any Subscription fee change will become effective at the end of the then-current Billing Cycle.

Your continued use of the Service after the Subscription fee change comes into effect constitutes your agreement to pay the modified Subscription fee amount.


Refunds

Canary Technologies, Co., in its sole discretion and at any time, may modify the Subscription fees for the Subscriptions. Any Subscription fee change will become effective at the end of the then-current Billing Cycle.

Accounts

When you use an account with us, you guarantee that you are above the age of 18, and that the information you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on the Service.

You are responsible for maintaining the confidentiality of your account, password and additional factors of authentication, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password, whether your password is with our Service or a third-party service. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

Links To Other Web Sites

Our Service may contain links to third party web sites or services that are not owned or controlled by Canary Technologies, Co..

Canary Technologies, Co. has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third party web sites or services. We do not warrant the offerings of any of these entities/individuals or their websites.

You acknowledge and agree that Canary Technologies, Co. shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such third party web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third party web sites or services that you visit.

Termination

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Indemnification

You agree to defend, indemnify and hold harmless Canary Technologies, Co. and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of a) your use and access of the Service, by you or any person using your account and password, or b) a breach of these Terms.


Limitation Of Liability

In no event shall Canary Technologies, Co., nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

Canary Technologies, Co. its subsidiaries, affiliates, and its licensors do not warrant that a) the Service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.

Exclusions

Some jurisdictions do not allow the exclusion of certain warranties or the exclusion or limitation of liability for consequential or incidental damages, so the limitations above may not apply to you.

Governing Law

These Terms shall be governed and construed in accordance with the laws of California, United States, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have had between us regarding the Service.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will provide at least 15 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.

Contact Us

If you have any questions about these Terms, please contact us.

Canary's Cookies

Last updated on May 15th 2018

This website, www.canarytechnologies.com (the "Website"), is operated by Canary Technologies.

What are cookies?

Cookies are a small text files that are stored in your web browser that allows Canary Technologies or a third party to recognize you. Cookies can be used to collect, store and share bits of information about your activities across websites, including on Canary Technologies website.

Cookies might be used for the following purposes:

  • To enable the use of certain functions
  • To provide analytics and reports
  • To store your preferences and pre-fill information
  • To enable targeted messaging now or in the future

Canary Technologies uses both session cookies and persistent cookies.

A session cookie is used to identify a particular visit to our Website. These cookies expire after a short time, or when you close your web browser after using our Website. We use these cookies to identify you during a single browsing session, such as when you log into our Website.

A persistent cookie will remain on your devices for a set period of time specified in the cookie. We use these cookies where we need to identify you over a longer period of time. For example, we would use a persistent cookie if you asked that we keep you signed in.

How do third parties use cookies on the Canary Technologies Website?

Third party companies like analytics companies and ad networks generally use cookies to collect user information on an anonymous basis. They may use that information to build a profile of your activities on the Canary Technologies Website and other websites that you've visited.

What are your cookies options?

If you don't like the idea of cookies or certain types of cookies, you can change your browser's settings to delete cookies that have already been set and to not accept new cookies. To learn more about how to do this, visit the help pages of your browser.

Please note, however, that if you delete cookies or do not accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.

Where can I find more information about cookies?

You can learn more about cookies by visiting the following third party websites:

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