Canary’s industry-leading revenue management tech solutions drive more bookings and increase upsells for hoteliers at all kinds of properties around the world. Canary provides an all-in-one platform for tracking and optimizing revenue streams at every touchpoint of the guest stay.
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Canary enables you to digitally deliver room upgrades and other add-on offers to a guest’s mobile device at key times when they are most likely to make a purchase. Upsells can be offered at any point throughout the entire guest journey and integrated into various user flows such as Contactless Check-In and Checkout.
Canary doesn’t just help boost guest satisfaction; we also help you capture those positive feelings in the form of reviews. Canary automatically sends a simple satisfaction survey via SMS/text and email as a part of the checkout flow. Any guests who leave 5-star ratings are then prompted to share their experience on Tripadvisor and Google.
Canary helps hotel sales teams decrease sales cycles from days to hours with convenient tools for sending and receiving credit card authorization forms and contracts. All documents sent via Canary’s platform are PCI compliant and can be completed quickly and easily via mobile (or any other) device. No more unsecure paper or PDF forms that need to be faxed or printed and take ages for clients to return.
70% of guests prefer contactless touchpoints at hotels, and Canary’s platform caters towards these digitally savvy customers. By allowing guests to self-serve themselves and streamline hotel operations, Canary’s Guest Management System eliminates lines at hotels and makes it easy for Guests and Staff to communicate. Canary’s partner hotels have increased guest satisfaction scores by 20%, leading to more repeat bookings and higher reviews on 3rd-party sites.
Shortly before their departure time, Canary’s Contactless Checkout solution sends guests a link via email and text message to complete the checkout process. This flow includes a simple guest satisfaction survey that prompts any guest who leaves 5-stars to share it on Tripadvisor and Google. Canary boosts 5-star reviews by up to 350%!
ACCORDING TO INDUSTRY RESEARCH
• A 10% increase in 5-star reviews leads to a 10.2% increase in bookings
• A single star increase in a hotel’s review profile translates to a 5-9% increase in revenue
• 76% of travelers said they were willing to pay more for a hotel with higher review scores
Canary’s hotel management software makes it simple to sell throughout the guest journey — including post-booking, pre-check-in, in-stay, and checkout — and is designed to intelligently deliver offers at moments when guests are most likely to buy.
With Digital Upsells, you can easily and effectively sell room upgrades, spa packages, dinner reservations, parking passes, early check-in/late checkout and more! The only limit to the amount of revenue you can generate with this powerful tool is your imagination.
Canary’s PCI level 1 compliant Digital Authorizations solution replaces paper and PDF credit card authorization forms — which are tedious & not secure — with an easy-to-use digital solution. When used in conjunction with Digital Contracts, sales cycles can be streamlined to hours instead of days, allowing your team to close more business.
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Canary natively integrates with all major hotel property management systems, CRMs, payment providers and most other hotel operations systems.
See why 25,000+ hoteliers voted Canary as the #1-rated Guest Engagement Platform.
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