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Canary Contactless Checkout increases the number of 5-star hotel reviews on TripAdvisor and Google by up to 350% and improves housekeeping efficiency by immediately informing staff when rooms are vacant and ready to be turned over.
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Guests are automatically sent checkout links via email and text message the night before, and the morning of, departure.
Hotel guests simply select the time they would like to checkout and can even request a late checkout for a fee.
Canary automatically guides your happiest guests to leave a review on TripAdvisor or Google through a brief, customizable survey.
Hotel staff is notified immediately when a checkout is processed, which enables housekeeping to better plan and prioritize the cleaning of the rooms.
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Contactless Checkout guides only the happiest guests to leave a review on TripAdviser and Google, which increases 5-star reviews by up to 350%.
Checkout has helped housekeeping tremendously. We now know if a guest is leaving at 8 or 9 am - so housekeeping can go to those rooms first instead of knocking on doors. It helps us turn the house better.
We love it overall, but it's really helped with our Google Reviews! Before using Canary, we were at a 3.5 rating. Since using the Canary platform, our score has increased to a 4.6!
Checkout is a huge help for housekeeping. A big chunk of guests just leave and don't say anything. Guests now let us know when they're leaving, which helps inform our staff of where to go next.
Canary Checkout gives you a mobile-friendly way to let your guests checkout and our turnkey solution only takes 10 minutes to set up. Canary's deep connections and integrations with your PMS and payment systems also allow for a completely synchronized and seamless experience for your staff.
Increased revenue from late checkouts and better reviews offer a clear ROI to hotel property owners and operators.
Guests absolutely love the consistency and efficiency of conveniently checking out from their mobile devices.
A few helpful answers to common questions
Seamlessly check-in your guests without exchanging credit cards, IDs, or registration forms.
Intelligently offer upsells to your guests throughout their journey.
Easily communicate with hotel guests at scale
Replace paper credit card authorization forms and reduce fraud and chargebacks by up to 90%.