Guest Management for Independent Hotels

Create a Digital Guest Journey as Unique as Your Hotel

Canary’s flexible Guest Management Platform helps independent hotels create the ideal digital guest journey for guests and staff. Enhance the guest experience with thoughtful, branded touchpoints, while driving more revenue and streamlining staff efficiency.

Trusted by Over 20,000+ Hotels in 100+ Countries

The All-in-One Hotel Guest Management System

Canary’s award-winning Guest Management Software (GMS) gives hotels the technology they need to drive revenue, streamline operations and create a standout guest experience.

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Drive Direct Bookings With AI

Turn research into reservations. AI-powered solutions give potential guests instant info and drive bookings.

Discovery

Welcome Guests the Modern Way

Speed up arrivals with digital check-in solutions. Streamline your lobby, reduce admin work and give guests the modern experiences they expect.

Leave a Lasting Impression

Wrap-up stays the right way. Delightful departures lead to more 4 & 5-star reviews and less work for your staff.

Guest Management Tools Designed for Independent Properties

Canary's cutting-edge Guest Management Platform is designed to meet all of the needs of independent hotel owners and operators. By choosing Canary, independent hoteliers can be sure they always have access to the top tools available, empowering them to thrive and expand in the ever-evolving hospitality landscape.

350%
Higher
increase in 4 & 5 star reviews
10x
LESS
more upsell revenue
40%
More
increase in front desk efficiency
90%
FEWER
reduction in fraud and chargebacks

Increased Staff Efficiency

Canary streamlines administrative tasks like checking guests in and out, filling out paperwork, collecting guest feedback, answering guest inquiries and more. Front desk agents save up to 50% more time with Canary.

More Revenue

By opening up new sales channels and streamlining existing upsell efforts, Canary can help hoteliers increase revenue by $10,000’s per month. Reach guests via SMS and email at key points throughout their stay to pitch early check-in, late checkout, F&B services and other amenities.

Better Guest Experiences

Guests can complete their registration and purchase amenities ahead of their stay and throughout their stay, skipping the front desk altogether.  This frees up time for staff to focus on providing a personalized, memorable stay tailored to guest preferences.

More 5-star Reviews

Canary helps hoteliers capture more 5-star reviews by deploying a customizable guest satisfaction survey during the checkout flow. Any guest that leaves 5 stars is then prompted to share their great experience on Tripadvisor and Google. Research has shown that a one-star increase in a hotel’s review profile translates to a 5-9% increase in revenue.

All the Guest-Facing SolutionsYou Need

Canary bundles more than 10 separate guest-facing hotel technology solutions under one convenient roof. No more switching betweens systems and managing multiple logins or passwords.

Dedicated Support Whenever You Need It

Our team is dedicated to providing you with the same level of service you provide to your guests. Canary customer success and support agents are available 24 hours per day, 7 days per week, and 365 days per year via phone and email. Additionally, we provide a robust self-help center for even faster answers to any question you may have.

24/7 Support

Our team is determined to provide you with the same level of dedicated service that you deliver to your guests. Canary offers 24-hour support as well as a comprehensive self-help center to ensure you always have the answers and assistance you need. Canary’s support team can be reached by phone, email and chat.

integrations

Deep Integration With Your PMS & Other Technology Systems

Our development and engineering team maintains all APIs in-house and launches 5-10 new integrations per quarter to ensure Canary integrates with your specific tech stack.

Redefining the Hotel Tech Stack

See why 25,000+ hoteliers voted Canary as the #1-rated Guest Engagement Platform.

Best Hotel Digital Tipping Award

Handy hospitality industry resources for hoteliers

Keep updated on all things hospitality with Canary’s industry experts

Explore all our solutions

Canary’s all-in-one platform powers hotel operations, so you can focus on delivering exceptional guest experiences.

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Guest Management

Turn every guest interaction into an opportunity to impress.

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Canary AI

Improve efficiency with streamlined guest communication, smart automation and more.

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Secure Transactions

Prevent fraud and chargebacks and streamline payment processes.

FAQs

A few helpful answers to common questions

Why do hoteliers need modern guest-facing technology software?

What pricing models are available for Canary's hotel software?