The wait for modern guest management software is over. All Wyndham Hotels & Resorts properties get the Wyndham Guest Engagement Platform (GEP) powered by Canary at no cost. Wyndham properties can also add on Digital Tipping to boost staff compensation, and Digital Authorizations to replace insecure paper credit card authorization forms.
What is the Wyndham Guest Engagement Platform by Canary?
Unveiled at the Wyndham Global Conference in 2023, Wyndham GEP by Canary is a software platform that increases revenue, streamlines staff operations and reduces fraud for Wyndham franchises. It includes four of Canary Technologies’ powerful guest-facing tools for free for all Wyndham properties, with two optional add-ons.
Mobile Check-In
Let guests check-in seamlessly from their phones rather than waiting in lines at front desks. Collect and validate guest information, payment information, identification, and loyalty information.
Smart Checkout
Free up your front desk. Let guests checkout from their phones and skip the lines. Collect departure times, guest reviews, and push guests to 3rd-party review sites.
Dynamic upsells
Boost ancillary revenue by up to 200% by offering guests relevant room upgrades and add-ons, including early check-in and late checkout.
Guest Messaging with AI
Communicate with guests at scale through SMS or WhatsApp. Answer frequently asked questions with Wyndham Hospitality AI.
optional canary Digital Tipping
Provide guests with the convenience to leave digital tips for staff, which helps your employees earn up to $3 more per hour, increasing staff retention and morale.
Why should Wyndham hotels use Canary Digital Tipping?
• Increase tips by 5x to attract and retain staff
• Integrates seamlessly with Wyndham GEP
• Engage guests at multiple touchpoints
• Tip by department or individual
• Flexibility in cashout method
optional canary Digital Authorizations
Replace insecure paper and PDF credit card authorizations forms with a digital PCI-compliant solution to reduce chargebacks and fraud.
Why should Wyndham use Canary Digital Authorizations?
• Decrease fraud & chargebacks by 90%
• Ensure guest data security
• Save 3-4 front desk hours per week
• Offer a customizable interface for every property
6,500+
contracted Wyndham Hotels & Resorts properties
20,000+
users across all properties
A few helpful answers to the most common questions about Canary Technologies and Wyndham GEP.
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Case Study
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