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Increase Retention & Guest Satisfaction
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We understand hospitality and hotels. In fact, that’s our sole focus.

AI in Hospitality

Supercharge your team with Canary AI

Canary AI is the most powerful AI platform that is custom-built for the hospitality industry. Streamline guest communication, personalize interactions and prioritize requests. Simple to set-up. Even easier to use.

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Trusted by 20,000+ hoteliers in 80+ countries

Trusted by 20,000+ hoteliers in 80+ countries

Instantly respond to your guests with AI Guest Messaging

Canary AI Guest Messaging is designed to meet the hospitality industry's unique needs. From local attraction recommendations to hotel amenity inquiries, your Canary AI hospitality assistant provides stellar guest service, all without disrupting your hotel staff.
Save time with CONVERSATIONAL INTELLIGENCE
Let the AI do the talking. Serve up intelligent responses to guests and free up your team for the tasks that require human touch.
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Personalize each guest’s stay
Canary AI's concierge service goes beyond just providing recommendations. It offers personalized suggestions for activities, dining and more based on guest preferences
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Prioritize urgent requests
When guests have urgent requests, utilize Smart Message Escalations to automatically alert your team to ensure a prompt response.
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Speak 100+ languages tomorrow
Effortlessly speak the same language as your guests, regardless of the languages you or they use.
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See why brands like Wyndham are rolling out Canary AI across their entire portfolio

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Features & Capabilities

Automated AI handoffs
Automated AI handoffs
If the Canary AI assistant can’t answer, it’ll redirect the message to your team.
Build your hotel’s knowledge base automatically
Build your hotel’s knowledge base automatically
Canary AI is always learning, building institutional knowledge as it goes
Instant, professional, 
on-brand responses
Instant, professional, 
on-brand responses
Speak with a consistent brand voice, and respond with grammatically correct messages.
Responsible AI use
Responsible AI use
Canary employs sophisticated training, evaluation, and real-time monitoring to prevent inappropriate replies.

The Ultimate Guide to AI in Hospitality

AI has arrived. Hoteliers can streamline communication and improve efficiency with AI. Learn how and all about the top 10 use cases for hoteliers.

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Get up to speed on AI in hospitality

Learn more about the practical applications of AI in your industry.

NEWS
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Artificial Intelligence Becomes a Best Practice
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Canary AI is part of our full suite of hospitality solutions 

Mobile Check-In
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Seamless check-in your guests without exchanging credit cards, IDs, or registration forms.
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Guest Messages
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Easily communicate with hotel guests at scale.
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Upsells
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Intelligently offer upsells to your guests throughout their journey.
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Digital Authorizations
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Replace paper credit card authorization forms and reduce fraud and chargebacks by up to 90%
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Ready to see Canary in action?

See why 25,000+ hoteliers voted Canary as the #1-rated Guest Engagement Platform.

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Best Hotel Digital Tipping Award

FAQs

A few helpful answers to common questions

What is Canary AI?

What is AI in the hospitality industry?

How does artificial intelligence impact hotel management?

What are the pros and cons of AI in the hospitality industry?

What pricing models are available for Canary’s hotel software? 

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