Canary Hotel AI Platform

Canary AI:
Smarter Hospitality

Canary AI is the leading hospitality AI platform that drives revenue, elevates the guest experience and improves operational efficiency. Automate guest communications across phone, text, email, and chat—and deliver exceptional service.

Modern Guest Engagement

Trusted by Over 20,000+ Hotels in 100+ Countries

AI solutions built for hospitality’s unique needs

Automate guest engagement

AI Guest Messaging automatically responds to more than 80% of guest inquiries in 100+ languages, freeing up staff to focus on high-touch service.

AI Guest Messaging

Never miss another call

AI Voice handles front desk and call center inquiries, manages hotel reservations, customer service, FAQs and more.

AI Voice
drive more upsell revenue
Communicate at scale

Turn website visits into bookings

AI Webchat acts as a virtual guest services agent on your website, providing instant answers and guiding visitors to book directly on your website.

AI Webchat

Hospitality AI Solutions That Drive Results

Improve Efficiency

82%

Of guest messages managed automatically with AI

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Optimize Revenue

4x

Increase in upsell conversions with AI-generated offers

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Increase Guest Satisfaction

5%

Improvement in guest service scores


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Your hotel runs smarter with Canary AI

Join thousands of hotels worldwide who trust Canary’s artificial intelligence product suite.

Canary Customer Logos

AI Hotel Tech That Works For You

Works with your tech stack

Canary integrates seamlessly with major PMS, CRMs, payment providers and more.

No apps to download

Guests and staff can easily access Canary web-based tools, no downloads required.

Always-on support

Canary’s 24/7/365 support via phone, email and chat ensures help is always available when you need it.

Fast setup, easy to use

Canary’s 24/7/365 support via phone, email and chat ensures help is always available when you need it.

Customizable solutions

Tailor your guest engagement tool set based on the needs of guests and hotels.

Branded for your hotel

Keep your brand front and center with fully white-labeled solutions.

Cover of Ebook on Hotel Upselling

Navigating AI:
Emerging Trends in Hospitality

A first-of-its-kind research report exploring how hoteliers are preparing for hotel AI adoption and its impact on the hospitality industry.

Handy hospitality industry resources for hoteliers

Keep updated on all things hospitality with Canary’s industry experts

Ready to see Canary in action?

See why 25,000+ hoteliers voted Canary as the #1-rated Guest Engagement Platform.

Best Hotel Digital Tipping Award

FAQs

A few helpful answers to common questions

How does Canary AI work with my existing hotel systems?

How long does it take to implement Canary AI solutions?

What languages can Canary AI understand and respond in?

Do my staff need special training to use Canary AI?

Is Canary AI customizable to match our hotel's brand voice?

What percentage of guest inquiries can Canary AI handle automatically?

Can we monitor AI interactions with guests?

Do guests need to download an app to interact with Canary AI?

How do hotels measure success with Canary AI?

What technical requirements are needed to implement Canary AI?

How secure is Canary AI for handling guest information?