The All-in-One Hotel Guest Experience Platform

Canary’s Guest Experience Platform enables hoteliers to increase revenue, boost staff efficiency and maximize guest satisfaction with a comprehensive suite of award-winning solutions under one roof. Mobile-friendly. PCI compliant. No new app downloads required.

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CONTACTLESS CHECK-IN

Save time at the front desk & increase guest satisfaction

DYNAMIC UPSELLS

Increase revenue with the leading upselling tool for hotels

GUEST MESSAGING

Respond to hotel guests in record time at scale

DIGITAL TIPPING

Boost staff pay by up to $3/ hour & strengthen retention

CONTACTLESS CHECKOUT

Boost reviews & save housekeeping time

Canary Makes Guest Management Easy

Here’s how it works:

OFFER CONVENIENT & CURATED EXPERIENCES

At any point during a guest’s stay, hotel operators can offer customized room upgrades and upsell packages to provide an improved guest experience and drive more revenue.

RESPOND TO GUESTS IN RECORD TIME

Canary’s guest management software suite includes Guest Messaging and works with both SMS and Whatsapp. This lowers call volumes at the front desk and enables staff to field guest inquiries more efficiently and effectively.

LET CANARY RESPOND TO COMMON QUESTIONS

Canary’s Messaging AI can be programmed to automatically respond to your most frequent questions, saving your staff time and allowing them to quickly respond to other guest needs.

UPSELL AFTER BOOKING

Canary’s industry-leading Guest Management System can automatically offer curated Upsells to guests post-booking. Reach more guests via email and SMS/WhatsApp.

STREAMLINE CHECK-IN

Say goodbye to administrative work at check-in & reduce front-desk work by up to 50%. Automatically enable guests to submit their credit card, upload an ID and sign the registration card in a PCI compliant format.

REDUCE FRAUD & CHARGEBACKS

During Check-In, Canary’s proprietary technology checks for fraud & verifies hotel guest information. Reduce fraud and chargebacks by up to 90%.

ENABLE GUESTS TO DIGITALLY TIP YOUR STAFF

The majority of guests don’t carry cash anymore, which is why only 1/3 of guests tip hotel staff today. Boost your staff pay by up to $3 per hour with Mobile Tipping.

IMPROVE YOUR REVIEWS & ONLINE REPUTATION

As guests depart, Canary sends a short satisfaction survey. Guests who leave a 5-star review are prompted to share their great experience on Tripadvisor and Google.

Save Time.
Improve the Guest Experience.
Boost Revenue.

Canary’s Guest Management System can help every type of hotel drive more revenue, increase staff efficiency and improve the guest experience. Guest management software is now a necessity.

From Luxury to Limited-Service,
Hoteliers Everywhere Love Canary

Canary’s Guest Management System is trusted by 20,000+ hoteliers worldwide. Here are a few of their success stories.

How The Copthorne Tara London Hotel drives £10,000 in upsell requests per month.
How the Clarion Pointe Greensboro Airport modernized guest management with Canary.
How the Days Inn by Wyndham Saskatoon went from $5k in chargebacks a year to $0.
How Ali’i Resorts LLC increased its average star rating from 3.5 to 4.6 on Google.
How The Mandolay Hotel saves staff time and was able to cut their wage bill in half.
How The Dream Hollywood Hotel increased guest satisfaction scores by 20%.

Simple to get started

Canary’s guest management solutions integrate seamlessly with all major PMSs and can be deployed quickly and easily at all types of hotel properties.

Easy Implementation

Canary’s Guest Management System can be set up in less than 30 minutes with no need for new hardware or app download onto guests’ mobile devices.

Everything Under One Roof

Canary’s Guest Management System can be set up in less than 30 minutes with no need for new hardware or app download onto guests’ mobile devices.

Learn how Canary’s Guest Management System can help you improve the guest experience and generate more revenue.

FAQs

A few helpful answers to common questions

What is a guest experience platform?
Why is Canary’s hotel guest experience platform important for hoteliers?
What should hoteliers look for in a guest experience platform?