Canary’s Guest Experience Platform enables hoteliers to increase revenue, boost staff efficiency and maximize guest satisfaction with a comprehensive suite of award-winning solutions under one roof. Mobile-friendly. PCI compliant. No new app downloads required.
CONTACTLESS CHECK-IN
Save time at the front desk & increase guest satisfaction
DYNAMIC UPSELLS
Increase revenue with the leading upselling tool for hotels
GUEST MESSAGING
Respond to hotel guests in record time at scale
DIGITAL TIPPING
Boost staff pay by up to $3/ hour & strengthen retention
CONTACTLESS CHECKOUT
Boost reviews & save housekeeping time
Here’s how it works:
OFFER CONVENIENT & CURATED EXPERIENCES
At any point during a guest’s stay, hotel operators can offer customized room upgrades and upsell packages to provide an improved guest experience and drive more revenue.
RESPOND TO GUESTS IN RECORD TIME
Canary’s guest management software suite includes Guest Messaging and works with both SMS and Whatsapp. This lowers call volumes at the front desk and enables staff to field guest inquiries more efficiently and effectively.
LET CANARY RESPOND TO COMMON QUESTIONS
Canary’s Messaging AI can be programmed to automatically respond to your most frequent questions, saving your staff time and allowing them to quickly respond to other guest needs.
UPSELL AFTER BOOKING
Canary’s industry-leading Guest Management System can automatically offer curated Upsells to guests post-booking. Reach more guests via email and SMS/WhatsApp.
STREAMLINE CHECK-IN
Say goodbye to administrative work at check-in & reduce front-desk work by up to 50%. Automatically enable guests to submit their credit card, upload an ID and sign the registration card in a PCI compliant format.
REDUCE FRAUD & CHARGEBACKS
During Check-In, Canary’s proprietary technology checks for fraud & verifies hotel guest information. Reduce fraud and chargebacks by up to 90%.
ENABLE GUESTS TO DIGITALLY TIP YOUR STAFF
The majority of guests don’t carry cash anymore, which is why only 1/3 of guests tip hotel staff today. Boost your staff pay by up to $3 per hour with Mobile Tipping.
IMPROVE YOUR REVIEWS & ONLINE REPUTATION
As guests depart, Canary sends a short satisfaction survey. Guests who leave a 5-star review are prompted to share their great experience on Tripadvisor and Google.
Canary’s Guest Management System can help every type of hotel drive more revenue, increase staff efficiency and improve the guest experience. Guest management software is now a necessity.
Canary’s Guest Management System is trusted by 20,000+ hoteliers worldwide. Here are a few of their success stories.
Canary’s guest management solutions integrate seamlessly with all major PMSs and can be deployed quickly and easily at all types of hotel properties.
Canary’s Guest Management System can be set up in less than 30 minutes with no need for new hardware or app download onto guests’ mobile devices.
Canary’s Guest Management System can be set up in less than 30 minutes with no need for new hardware or app download onto guests’ mobile devices.
A few helpful answers to common questions
Save housekeeping time and drive new revenue.
Seamlessly check-in your guests without exchanging credit cards, IDs, or registration forms.
Intelligently offer upsells to your guests throughout their journey.
Replace paper credit card authorization forms and reduce fraud and chargebacks by up to 90%.