Avoid chargebacks & fraud with Digital Authorizations

Canary Digital Authorizations is a PCI Level-1 compliant solution that replaces paper and PDF credit card authorizations forms to help hotels reduce chargebacks and fraud.

The 20th century is calling. They want their paper authorization forms back.

It’s time to upgrade from dusty storage boxes and paper-filled binders. Canary’s Digital Authorizations platform transforms your paper and PDF-based credit card authorization process into a secure, cloud-based and efficient operation. Combat fraud, reduce chargebacks and regain peace of mind.
Paper and PDF forms are no longer PCI-compliant and are often prime targets for fraudsters aiming to scam hotel properties. Enter Canary’s PCI-compliant Digital Authorizations solution —a secure online alternative that keeps sensitive credit card information safe.
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Reduct Front Desk Lines
Boost Guest Sat Scores
With Digital Authorizations, you can prevent fraud, identify suspicious guests and increase your chances of winning chargeback disputes—ultimately slashing chargebacks by up to 90%!
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Speed up credit card authorizations to save your team time. Shift focus from admin tasks like scanning, faxing, printing and gathering evidence for chargeback disputes to building connections with guests.
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Contactless Check-In
Contactless Check-In
Minimize back-and-forth communication and make it easy for guests to authorize credit cards. Speed up payments using a streamlined online solution.
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Reduce chargebacks and fraud by up to 90%

Canary's Digital Authorizations solution proactively thwarts fraud and chargebacks and helps hoteliers win cases when they do occur.
Lady with the phone

Canary makes credit card authorizations easy

Here’s how it works:
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Unique Links per Guest
Send each guest a unique link that lets them enter their credit card information through a secure online form.
Automatic Notifications visual
Automatic Notifications
Your team gets an email notification when an authorization request is complete.
Easily Track Authorizations visual
Easily Track Authorizations
Canary’s web dashboard shows details of each authorization, making it a breeze to track credit card authorizations over time.

Canary’s Proprietary Fraud Detection

The Canary platform provides the highest levels of fraud detection and prevention through a combination of proprietary tools that are specifically designed to help hotels reduce chargebacks and financial liability.

Amount Verification
Amount Verification
ID Verification
ID Verification
IP Flagging
IP Flagging
Fraud Algorithm
Fraud Algorithm
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What Our Customers Have To Say

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The Canary solution is simple and powerful. The interface is clean and easy to use, and the folks at Canary took care of setup and training, which made implementation a breeze.”
Jason Reiplinger
Esteban Velez
VP of IT & Cyber SecurityThe Classic Hotels & Resorts
Woodside Hotel Group
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Since implementing Canary, we have not received a single chargeback case and it’s been more than a year since we signed on with the platform.”
Jason Reiplinger
Diane Wolfe
General manager
Days Inn by Wyndham Saskatoon
Woodside Hotel Group
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Almost overnight, we went from archaic paper authorizations forms with security issues to a modern solution we knew we could trust.”
Jason Reiplinger
Sheena Wahl
Front desk manager
Best Western Sunrise Inn & Suites
Woodside Hotel Group

Keep your guests’ credit card information secure

Most hotel operators don’t even realize that paper credit card forms violate PCI requirements, which are mandated by the credit card companies to keep customer information secure. Non-compliance penalties start at $5,000 and can be as high as $500,000. Canary’s secure digital solution handles PCI compliance for you, so you never have to worry about it again.
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Make Your Guests Happy

With Canary, guests enter their credit card information online via a unique link that’s generated just for them. It’s intuitive and easy to use.
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Ready To Use in 20 minutes or Less

Setting up Canary and training your staff to use Digital Authorizations takes 20 minutes at most. With real-time notifications and a detailed web dashboard, managing authorizations has never been faster or easier.

Digital Authorizations is part of our full suite of hospitality solutions:

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Seamlessly check-in your guests without exchanging credit cards, IDs, or registration forms.
Guest Messaging
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Easily communicate with hotel guests at scale.
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Save housekeeping time and drive new revenue.
Digital Contracts
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Boost your staff’s efficiency with digital contract signing.j

Ready to see Canary in action?

See why 25,000+ hoteliers voted Canary as the #1-rated Guest Engagement Platform.

Book a Demo
Best Hotel Digital Tipping Award


A few helpful answers to common questions

What is Canary’s Digital Authorizations solution?

Why is Canary’s Digital Authorization solution important for hoteliers? 

How does Canary’s hotel credit card authorization solution work?

What are the key benefits of Canary’s Digital Authorizations solution?

Are credit card authorization forms safe?

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