Question 1

What is Canary’s Digital Authorizations solution?

Accepted Answer

Canary’s Digital Authorizations solution is a PCI compliant hotel credit card authorization alternative to traditional paper and PDF credit card authorization forms. Digital Authorizations offers a mobile-friendly online tool that guests and hotel staff can use to quickly and easily process credit card transactions.

Question 2

Why is Canary’s Digital Authorization solution important for hoteliers?

Accepted Answer

Unfortunately, many hotels today still use paper and PDF credit card authorization forms to take down guest information and process credit card transactions. Paper/PDF forms are no longer PCI compliant and represent some of the most frequent targets of bad actors looking to commit fraud against hotel properties.

Canary’s PCI compliant Digital Authorizations solution for hotels replaces these forms with a secure online solution, which can reduce fraud and chargebacks by up to 90%.

Question 3

How does Canary’s hotel credit card authorization solution work?

Accepted Answer

Digital Authorizations can be set up in mere minutes at any type of hotel property. Once deployed, front desk staff members can manage all guest credit card authorizations from an easy-to-use centralized dashboard. New authorization forms are sent to guests via a link that is included in an email and text message. All the guest needs to do is click on the link and fill out the mobile-friendly credit card authorization form that appears.

All authorizations are then logged in the dashboard in a secure PCI compliant manner.

Question 4

What are the key benefits of Canary’s Digital Authorizations solution?

Accepted Answer

There are a variety of benefits that come with switching from paper and PDF credit card authorizations forms to a secure digital alternative.

1. Improved data security: Paper and PDF credit card authorization forms need to be stored in a physically secure environment that can only be accessed by the appropriate hotel employees. However, these forms are frequently kept in a simple folder behind the front desk. Switching to a digital solution removes the need to keep track of physical paper forms.
2. Improved staff efficiency: Paper and PDF forms are inconvenient to send back and forth via email or fax. Canary’s Digital Authorizations solution enables a streamlined process that makes it easier than ever to get authorization forms filled out and returned quickly.
3. PCI compliance: Canary’s solution is fully PCI level-1 compliant, unlike paper and PDF credit card authorization forms.
4. Reduced fraud & chargebacks: Canary’s solution reduces fraud and chargebacks at hotels by up to 90%.