#1 Hotel Management Software

The Hotel Management Solution Hoteliers & Guests Love

Say hello to happier guests, more revenue and well-oiled operations. No matter your hotel type and size, Canary’s #1-rated Guest Management solutions have everything you need in one, easy-to-use platform.

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Best Hotel Digital Tipping Award

The #1 Hospitality Software Platform

Canary Technologies is recognized as the hotel industry’s leading software provider.

4 Ways Canary’s Hotel Management Software Helps Hoteliers Exceed Their Goals

Contactless Check-In

Say goodbye to front desk lines

Streamline guest check-in and check-out with Canary. Make it easy for guests to check in ahead of their stay, saving you valuable time at the front desk. Let them seamlessly check-out on their own mobile device, skipping the front desk on their way out.

  • Automatically send check-in/checkout links to guests
  • No app downloads required 
  • Built in fraud detection and PCI-compliance
  • Integrates with leading PMS providers
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Watch the glowing reviews pour in

Boost 5-star reviews by 300% and see your bookings and ADR soar. Automatically capture guest reviews with a post-stay survey. Enable guests to leave reviews on popular 3rd party sites, like Tripadvisor and Google.

  • Customize your guest feedback survey
  • Automatically guide guests to leave reviews at check-out
  • Mobile-friendly, takes 10 minutes to set up
Contactless Check-In
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Contactless Check-In

Drive 200% more upsells

Keep your front desk focused on hospitality, not sales. Let guests effortlessly purchase popular services and amenities using their mobile phones with Canary Upsells. It's convenient for them and effortless for you.

  • Drive thousands of dollars in new revenue per week
  • Simple to set up, with pre-built library of popular upsell items
  • Keep 100% of your upsell revenue, Canary takes no commissions
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Automate tasks and save time

Streamline operations across the guest journey. With Canary AI, hotels can respond to guests with automated, contextual replies to common questions, freeing up your team to personalize guest service.

  • Reduce administrative work for front desk staff
  • Automatically respond to most guest requests
  • Turnover rooms faster; instantly know when mobile checkout is complete
Contactless Check-In
It’s super easy for the guests to use as well as our team members. They’re always kind of a little bit excited to come in and say ‘I already did the online check in.' It’s like we’ve welcomed them before they even arrive at the property."
Lacey King // General Manager // The Maxwell Hotel
Instead of the front desk being focused on transactional items, they can shift the conversation to talk about the national park, the beautiful area we live in, and all the great experiences they can enjoy while staying with us. Canary has been a strong part of our success.”
– Libor Kocian // CRME, Director of Commercial Strategy & Rooms

Hotel Software That Makes It Easier To Manage Your Hotel

Canary’s simple, easy-to-use Guest Management System streamlines and enhances the guest experience, all the way from booking through checkout so that you can focus less on administration and more on hospitality.

Mobile Check-In

Mobile Check-In & Checkout

Streamline guest arrivals and departures Canary’s Mobile Check-In and Checkout.

  • Send mobile-friendly links via text/email for room registration before arrival.
  • Customize the check-in process with upselling and fraud checks.
  • Guests can easily check out via their mobile device, bypassing the front desk.
Guest Messaging and AI

Dynamic Upsells

Not every hotel employee is a natural salesperson—let Canary Upsells automate upselling, so your team can focus on hospitality.

  • Deploy Dynamic Upsell tools at various points in the guest journey
  • Offer room upgrades, spa packages, dinner reservations, parking passes, early check-in/late checkout, and more
Digital Tipping

AI-Powered Guest Messaging

Prioritize guest inquiries, respond twice as fast and enable AI to answer for you with Canary Guest Messaging.

  • Streamline guest inquiries with automated, broadcast, and direct messages through a comprehensive dashboard.
  • Automate responses to the most common questions with Canary AI.
  • Works with SMS, WhatsApp, and other applications.
  • Facilitates easy guest communication via your property's existing landline number.
Digital Tipping

AI-Powered Guest Messaging

Prioritize guest inquiries, respond twice as fast and enable AI to answer for you with Canary Guest Messaging.

  • Streamline guest inquiries with automated, broadcast, and direct messages through a comprehensive dashboard.
  • Automate responses to the most common questions with Canary AI
  • Works with SMS, WhatsApp, and other applications
  • Facilitates easy guest communication via your property's existing landline number.
Dynamic Upsells

Digital Tipping

Your team works hard to keep your hotel humming. Keep them motivated and future-proof your workforce against high industry turnover with Canary Digital Tipping!

  • Increase the percentage of guests leaving tips by up to 80%
  • Elevate guest satisfaction and improve service scores by 10%
  • Boost staff morale and increase retention
Dynamic Upsells

Digital Authorizations & Payments

Say goodbye to chargebacks and fraud, and so long to binders full of paper. Canary Digital Authorizations is PCI level-1 compliant and replaces insecure paper and PDF credit card authorizations forms with a secure and easy-to-use alternative.

  • Canary's proprietary fraud technology integrated into all software solutions
  • Track credit card authorizations over time with an easy-to-use web dashboard
  • See up to a 90% reduction in chargebacks and fraud

Seamless Integrations With Canary’s Hospitality Software

Easily integrate with other 3rd-party solutions, including property management systems (PMS), central reservation systems (CRS), payment providers, door locks and more. 

Advanced customizations are available for enterprise customers.

Helpful Resources for Hoteliers

Keep updated on all things hospitality with Canary’s industry expertise.

FAQs

A few helpful answers to common questions

What is a hotel management system?

What does hotel management software do?

What is hotel software?

What are the most important hotel management software features?

Is there a difference between large and small hotel management software?  

Is Canary’s Hotel Management Software built more for limited service or upscale/luxury properties?

Does Canary’s hotel software and technology scale for groups (management companies, brands, etc.)?

What other types of software is used in the hotel industry besides hotel management software?