Unlock better guest experiences with Protel PMS & Canary

Modernize hotel operations and delight guests by connecting Canary’s powerful Guest Management System with Protel PMS—part of the Planet family of hospitality tech solutions.

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Property Management Software
about
Protel is a property management system that helps hotels manage reservations, billing, maintenance, reporting, analytics and more.
website
https://www.weareplanet.com/hotel-pms

Smarter tech for smoother stays

Canary integrates directly with Protel via a 2-way API, enabling real-time data syncing to enhance staff efficiency and guest satisfaction.

BENEFITS OF THE CANARY & PROTEL INTEGRATION  

  • Less admin, more guest wins: Say goodbye to manual data entry. Free up staff time to focus on stellar guest service. 
  • Deliver modern guest journeys: Enable contactless check-in, guest segmentation, messaging and more.
  • Answer questions instantly: Use Canary AI to respond to guest inquiries over webchat, messaging or voice.
  • Drive revenue from upsells: Showcase personalized upsells during check-in, in your Digital Compendium or via AI-powered chat responses.
  • Prevent chargebacks: Use Canary’s secure Digital Authorization, contracting and payment solutions to reduce chargebacks and fraud. 

Canary x Protel integration features

No integration fees
Canary’s Guest Messaging embedded in Protel
Multilingual communication (100+ languages)
2-way API integration with real-time data

Discover more Canary features

Mobile Check-In
Mobile Check-In icon
Seamless check-in your guests without exchanging credit cards, IDs, or registration forms.
Guest Messages
Guest Messages icon
Easily communicate with hotel guests at scale.
Digital Authorizations
Digital Authorizations icon
Reduce chargebacks and fraud by up to 90%
Digital Tipping
Digital Tipping icon
Replace paper credit card authorization forms and reduce fraud and chargebacks by up to 90%
Dynamic Upsells
Dynamic Upsells icon
Intelligently offer upsells to your guests throughout their journey.
Smart Checkout
Smart Checkout icon
Save housekeeping time & drive new revenue

Discover more 
Canary integration partners

Oracle
infor
Skytouch Technology
Maestro
protel
SiteMinder
Cloudbeds
Webrezpro

FAQs

A few helpful answers to common questions

Protel - Are there any costs to integrate Canary and Protel?

Protel - Do you support both Cloud and On-Prem Protel PMS?

Protel - How does Guest Messaging work inside Protel?