Front desk software

Run Your Hotel With Ease

Canary’s award-winning front desk software solutions help hoteliers at all types of properties improve staff efficiency, create more personalized guest experiences and increase revenue. Everything you need — from pre-check-in through post-checkout — under one roof.


David Thomson, PineApple CIO

We saw a 35% increase in staff efficiency. It’s really nice to have a tool provide the exact value you expected it to. Canary does just that. And guests love it.

– Christian F Ix-Caamal // Sales & Reservations Manager

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Redefining the Hotel Tech Stack

Canary Technologies is recognized as the hospitality industry’s leading technology solutions provider for hotels, resorts and other lodging properties.

Best Guest ExperienceHotelier's Choice AwardBest Hotel Digital Tipping AwardBest contactless checking solution award 2023

Redefining the Hotel Tech Stack

Best Guest Messaging AwardBest Hotel Cyber Security and Fraud PreventionBest cyber security fraud prevention award 2023Most Innovative Companies 2023 award

What Makes Canary the Best Hotel Front Desk Management Software?

Increase Front Desk Productivity

Increases Front Desk Productivity by 30-50%

Canary’s modern software solutions were created by hospitality industry veterans to help hoteliers streamline operations by automating repetitive and administrative work. With less administrative work and more time available, front desk agents can put more focus on what really matters — creating welcoming and personalized experiences for guests.

Easy to Use Front Desk Software

Easy To Set up & Even Easier To Use

Canary’s front desk software is designed for turnkey implementation and is ready-to-integrate with your existing tech stack right out of the box. Setup takes less than 30-minutes and Canary provides a full range of in-person and online training options to ensure your property is making the most of the platform. Your team will love Canary’s sleek and modern interface that makes front desk management a breeze.

Happier Hotel Customers

Happier Guests & Better Reviews

By providing front desk interactions with more personality and less paperwork, hotel guests are more likely to leave your property as a promoter and leave a fantastic review. And to make sure they do, Canary presents guests with a customized guest satisfaction survey upon checkout! Any guest that leaves a 5-star review is prompted to share their great experience on Tripadvisor and Google.

Drive Hotel Upsells

Drives More Revenue From Room Upgrades
& Upsells

Front desk staff members aren’t always the best salespeople — and they shouldn’t have to be! When a guest arrives in a hotel lobby, they’re not always ready for a sales pitch. And that is why Canary’s front desk software enables you to pre-schedule special offers that are digitally presented to guests at key moments of high buyer intent. And Canary allows guests to easily purchase upgrades and amenities via their preferred channel — on their own mobile device.

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Comprehensive Platform That Simplifies Operations

Comprehensive Platform
That Simplifies Operations

Canary provides all of the guest-facing point solutions you need to provide guests with a modern experience and fantastic digital interactions. No more switching logins and jumping between systems! Check-In,
Checkout, Digital Upsells, Guest Messaging and more are all controlled seamlessly from a comprehensive dashboard that offers a bird’s-eye view of guest engagement metrics from across the platform.

Hotel Software That Makes It Easier To Manage Your Hotel

All Your Guest Experience Software Solutions Under One Roof

Canary’s hotel software is designed to be used by your staff and guests throughout the entire guest journey to streamline processes, increase revenue, and boost the guest experience. 

Contactless Check-In

Contactless Check-in

Contactless Check-In enables guests to check-in conveniently from their mobile device with no new app downloads required. Before they ever set foot on the property, your guests receive a mobile-friendly link via text and email to register for their room. This flow is fully customizable, and can even allow hotels to upsell rooms and services or run advanced fraud detection checks. Utilize Canary’s hotel technology to improve the guest experience and save your staff time - a win-win!

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Contactless Checkout

Contactless Checkout provides big benefits to both hotel guests and staff members. Similarly to Contactless Check-In, guests can quickly and easily checkout from the convenience of their mobile device with no need to swing by the front desk. Hoteliers can include a customized guest feedback survey in this flow that will prompt anyone who leaves 5-stars to share their experience on TripAdvisor and Google. Canary’s software can boost 5-star reviews by up to 350%!

Contactless Checkout
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Dynamic Upsells

Dynamic upsells

Every hotelier wants to generate more revenue and Canary’s hotel technology makes it simple. Our Dynamic Upsells tools can be deployed throughout the guest journey to sell room upgrades, spa packages, dinner reservations, parking passes, early check-in/late checkout and more!

It’s basically free money. Last month, we had £10,000 in upsell requests.

– Andrei Ticau // Rooms Division Manager

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No New Apps Required icon

No New Apps Required

All of Canary’s hotel software solutions are entirely web-based and do not require any new app downloads for your customers. This lowers the barrier to entry for guests and drives up to 500% more engagement than competing solutions that rely on native apps. 

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Fully PCI Compliant

Canary’s front desk software is built directly on top of our PCI level 1 compliant infrastructure. This payment infrastructure coupled with our proprietary fraud detection software reduces chargebacks and fraud by up to 90%.

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24/7 Support

Our team is determined to provide you with the same level of dedicated service that you deliver to your guests. Canary offers 24-hour support as well as a comprehensive self-help center to ensure you always have the answers and assistance you need. Canary’s support team can be reached by phone, email and chat.

Deep Integration With Your PMS & Other Technology Systems

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Canary has native integrations with all major property management systems and most other hotel technology systems. Additionally, our in-house development team launches 5-10 new integrations per quarter to ensure seamless compatibility with your other tools.

Advanced customizations are available for enterprise customers.


A few helpful answers to common questions

What is front desk software?

What are the most important hotel front desk software features?

What other types of software are used in the hotel industry besides hotel front desk management software?