Power smarter service with Flexkeeping & Canary

Integrate Canary with Flexkeeping to automate guest service requests, sync front and back-of-house teams and resolve guest needs faster–without juggling multiple tools.

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Canary technologies on the Mews marketplace
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category
Service Optimization Software
about
Flexkeeping is a service optimization solution designed to help housekeeping, maintenance and operations teams at hotels automate and streamline tasks and improve communication.
website
https://flexkeeping.com/

Tasks, updates and guest chats — all in one place

With Canary’s Flexkeeping integration, staff can create, track and manage tasks directly from the Canary dashboard. Canary’s AI also detects guest requests and recommends tickets that can be sent to Flexkeeping with a single click.

Benfits of the Canary and Flexkeeping Integration  

  • Unified tools for faster service: Manage guest messages and Flexkeeping tasks from one dashboard—no app switching needed.
  • Seamless team coordination: Connect Front Desk and Back-of-House with real-time updates across platforms.
  • Smart, AI-powered ticketing: Canary AI turns guest messages into actionable tickets your team can review and send to Flexkeeping in one click.
  • Automatic follow-ups: Once a task is marked complete in Flexkeeping, Canary AI notifies the guest instantly.
  • No request left behind: AI parses multiple guest asks in a single message to ensure every need gets handled.

Canary x Flexkeeping integration features

2-way integration icon
Push tickets to Flexkeeping in real time
Automate the guest journey
Automate ticket escalation with AI
PCI & GDPR compliant
Track service request status in Canary
Automatically push data back into Mews
Message guests in 100+ languages
Automatically push data back into Mews
Message guests in 100+ languages
Automatically push data back into Mews

Discover more Canary features

Mobile Check-In
Mobile Check-In icon
Seamless check-in your guests without exchanging credit cards, IDs, or registration forms.
Guest Messages
Guest Messages icon
Easily communicate with hotel guests at scale.
Digital Authorizations
Digital Authorizations icon
Reduce chargebacks and fraud by up to 90%
Digital Tipping
Digital Tipping icon
Replace paper credit card authorization forms and reduce fraud and chargebacks by up to 90%
Dynamic Upsells
Dynamic Upsells icon
Intelligently offer upsells to your guests throughout their journey.
Smart Checkout
Smart Checkout icon
Save housekeeping time & drive new revenue
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FAQs

A few helpful answers to common questions about our partnership with Mews PMS.

How does Canary’s automated ticketing work?

What is Flexkeeping?