Enhance the Check-In Experience for Guests with Smart Language Translations

June 7, 2021

Hospitality is a global business, and research indicates that international tourism is growing. Destinations worldwide received 671 million foreign visitors between January and June 2019—30 million more than during the same period in 2018, according to the United Nations World Tourism Organization. 

Successful hoteliers must be able to effectively serve travelers from all around the globe. But a language barrier can make it hard for international guests to enjoy contactless mobile check-in. Our smart language translations feature solves this problem. This update to Canary’s Contactless Check-In™ product lets hotels offer multi-language support to travelers from all over the world. So guests can check in virtually using their native language, which can significantly enhance the check-in experience. 

The new smart language translations feature is simple for hotels and guests to use. You can update the Canary portal to configure and manage the languages you want to support. You can choose popular options like Chinese, Spanish, French, Italian, German, or Arabic to accommodate all types of travelers. You can also select a default language such as English, the world’s most widely spoken dialect. Once it’s set up, the smart language translations technology works seamlessly behind the scenes; its built-in intelligence automatically presents the check-in details in the user’s language. This lets your hotel cater to a broader segment of travelers and gain more customers. 


Key Benefits 

Our smart language translations solution offers multiple benefits for users. No matter what language is spoken in the country where the hotel is located, guests can complete the check-in process in their own language. So people who aren’t familiar with English or the language spoken at the hotel can still have the convenience of checking in through their mobile device. 

 

Plus, the smart language translations feature lets hoteliers and their guests better leverage Contactless Check-In.™ Guests can use this technology to securely submit their credit card, identification, and registration information with their smartphone—without downloading an app. They can also buy hotel amenities and services with their mobile device. And virtual purchases and check-in let guests avoid waiting in line at the front desk, saving them time and hassle. This can reduce their physical contact with other customers and their safety concerns over being exposed to COVID-19. And that’s a major advantage because studies show that many hotel guests favor contactless mobile check-in.  

 

Get Started 

Hoteliers can set up our Contactless Check-In™ tool in as little as 10 minutes. And it works effectively with all major property management systems, making it easy to integrate. With Contactless Check-In™, your hotel can boost efficiency, reduce staff workload, and generate additional revenue. Learn more about how our smart language translations feature can enhance the mobile check-in process for all your guests—and your bottom line.

Interested in learning more?

Canary Wins Coveted Hotel Tech Report Award!

Canary Technologies is very excited to announce that our Digital Authorizations product took first place in this year’s Hotel Tech Report Awards in the Cyber Security & Fraud Prevention category.

Read More

10 Types of Hotel Guests

Whether you're a limited service hotel, luxury property, or anything in between, there are often differences between your ideal guests and the ones you may actually end up booking. ‍In this post, we offer a comprehensive list of the most common types of hotel guests and how to appeal to each one.

Read More

Types of Rooms in 5-Star Hotels

In this post, we discuss the different types of rooms in a 5-star hotels and how they can be presented to guests in an easily digestible manner.

Read More

How Limited Service Properties Can Generate Ancillary Revenue

Ancillary revenue is traditionally only associated with full service hotels. But why? Limited service hotels can also benefit enormously from upselling all kinds of products and services. In this post, you will find a number of creative upsells that limited service properties (or any hotel) can deploy to generate ancillary revenue.

Read More

How to Get Your Hotel Off of OTAs: A Case Study With Two Bunch Palms

The relationship between OTAs and hotels has always been complicated. Here is what you need to know to successfully get your property off of online travel agencies...

Read More

The 10 Key Aspects of a Hotel Lobby Layout That Guests Love

A vibrant and aesthetically pleasing hotel lobby layout sets the tone for a guest’s entire experience at a property and can help make a lasting positive impression.

Read More

14 Creative Hotel Guest Services You Can Offer

The right hotel guest services can provide an incredible experience that will make guests want to come back again and again. 

Read More

12 Smart Hotel Marketing Strategies in 2022

Now is the perfect time for hotel operators and marketers to get creative with their hotel marketing strategies.

Read More

Updates on Canary’s Award-Winning Customer Support

We are extremely proud to announce that Canary is now a Hotel Tech Report Level III Global Customer Support provider! 

Read More

Love Canary? Rate Us on Hotel Tech Report!

Every day, we strive to bring the same level of dedication and high-touch service to our hotel partners that they provide to their own guests. Luckily, we receive a constant stream of feedback from our hotel partners about why they love Canary’s products and what we can do to improve. 

Read More

8 Ways To Streamline Hotel Housekeeping Duties

In the wake of the COVID-19 pandemic, Hotels across the world have found new and innovative ways to streamline their operations, and this includes the all-important category of hotel housekeeping duties. 

Read More

11 Simple Ways to Successfully Increase Hotel Revenue

Here are 11 effective, tried-and-true strategies your hotel can implement to successfully increase revenue in 2021.

Read More

Canary Checkout: A Smart Contactless Checkout Process

Canary Checkout is a contactless, digital, and mobile-optimized check-out software that helps your hotel guests check-out in less than 60 seconds.

Read More

Driving Your Bottom Line with Guest Data in 2021

As luxury hoteliers are consistently asked to do more with less, capturing and utilizing guest data is more important than ever before. Luxury hotel properties that are effectively using technology to gather guest data give themselves the ability to improve their operations, increase revenue, and enhance the guest experience.

Read More

Touchless Check-In For Hotels: How to Choose the Best Vendor

Thinking about implementing touchless check-in? Here’s how to choose the best vendor for your hotel’s unique needs. 

Read More

Virtual & Self Check In: Improve Efficiency & Guest Satisfaction

Virtual & self-check-in software can help hotels free up staff time, improve guest satisfaction, and drive more revenue.

Read More

Mobile Check-In For Hotels: 5 Powerful Benefits (2020 Edition)

See how hotels are using mobile check-in to improve guest satisfaction & protect everyone during COVID-19.

Read More

Contactless Check-In For Hotels: Everything You Need To Know

As hotels turn to contactless check in in light of new COVID-19 guidelines, here’s a guide to getting started.

Read More

What Exactly is Contactless Check-in?

"Remote check-in," "mobile check-in” and "contactless check-in" have become buzzwords. We unpack what they mean.

Read More

Hotels Turn to Tech To Compete in the New Normal

One operator's quest to give employees all the tools necessary to keep themselves and their guests safe.

Read More

A Step-by-Step Guide to Implementing Contactless Check-In

Enhanced operating procedures for checking in guests post COVID-19.

Read More

A New Arrival: The post-COVID check-in process

As hoteliers look to ramp operations in a post-coronavirus world, the No. 1 priority will be ensuring health and safety of returning guests.

Read More

Safe and Secure Transactions are Critical in a Contactless World

Coronavirus has given hotels the impetus to move other paper processes to more secure environments.

Read More

6 Benefits of Moving Operations from Paper to Digital

As COVID accelerates hospitality’s digital transformation, it’s clear many operations still rely on offline processes.

Read More

Canary Technologies Delivers Contactless Check-in When Hoteliers Need it Most

Silicon Valley innovator launches solution to help hoteliers safely and immediately welcome guests.

Read More