Enhance the Check-In Experience for Guests with Smart Language Translations

Bryan Michalis
June 7, 2021

Hospitality is a global business, and research indicates that international tourism is growing. Destinations worldwide received 671 million foreign visitors between January and June 2019—30 million more than during the same period in 2018, according to the United Nations World Tourism Organization. 

Successful hoteliers must be able to effectively serve travelers from all around the globe. But a language barrier can make it hard for international guests to enjoy contactless mobile check-in. Our smart language translations feature solves this problem. This update to Canary’s Contactless Check-In™ product lets hotels offer multi-language support to travelers from all over the world. So guests can check in virtually using their native language, which can significantly enhance the check-in experience. 

The new smart language translations feature is simple for hotels and guests to use. You can update the Canary portal to configure and manage the languages you want to support. You can choose popular options like Chinese, Spanish, French, Italian, German, or Arabic to accommodate all types of travelers. You can also select a default language such as English, the world’s most widely spoken dialect. Once it’s set up, the smart language translations technology works seamlessly behind the scenes; its built-in intelligence automatically presents the check-in details in the user’s language. This lets your hotel cater to a broader segment of travelers and gain more customers. 

Key Benefits 

Our smart language translations solution offers multiple benefits for users. No matter what language is spoken in the country where the hotel is located, guests can complete the check-in process in their own language. So people who aren’t familiar with English or the language spoken at the hotel can still have the convenience of checking in through their mobile device. 


Plus, the smart language translations feature lets hoteliers and their guests better leverage Contactless Check-In.™ Guests can use this technology to securely submit their credit card, identification, and registration information with their smartphone—without downloading an app. They can also buy hotel amenities and services with their mobile device. And virtual purchases and check-in let guests avoid waiting in line at the front desk, saving them time and hassle. This can reduce their physical contact with other customers and their safety concerns over being exposed to COVID-19. And that’s a major advantage because studies show that many hotel guests favor contactless mobile check-in.  


Get Started 

Hoteliers can set up our Contactless Check-In™ tool in as little as 10 minutes. And it works effectively with all major property management systems, making it easy to integrate. With Contactless Check-In™, your hotel can boost efficiency, reduce staff workload, and generate additional revenue. Learn more about how our smart language translations feature can enhance the mobile check-in process for all your guests—and your bottom line.

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