Bryan Michalis is Head of Marketing at Canary Technologies, a leading hotel technology solutions provider with thousands of customers worldwide. Prior to Canary, Bryan worked in Strategy & Business Operations at Cruise Automation and as a management consultant at Bain & Company. In another life, Bryan was an engineer and worked in Construction Management. Bryan's favorite travel destination is Spain, and his favorite hotel is The Pedregal in Cabo.
Hotel occupancy is largely influenced by seasonality. While it might be easy to attract guests during your peak season, you may be wondering how to increase your occupancy during shoulder, low, or off seasons. With a bit of creativity, planning, and an understanding of your market, it’s not too difficult to increase occupancy rates.
Today, technology offers many opportunities to reduce typical hotel operating expenses. The right tech tools can be especially effective in addressing the biggest cost factors hotels have to deal with — labor and resource use. Apart from that, many of solutions also create new opportunities to generate revenue and delight your guests.
Sites like Tripadvisor, the second most-visited travel and tourism website worldwide, can make a humongous impact on a hotel’s performance. And that’s why ranking well on the platform is so important. In this blog, we’ll explore 5 ways you can improve your hotel’s Tripadvisor ranking.
It’s budget season! And 2023 is turning out to be an especially difficult year to prepare a budget. In this post, we’ll go over four budget items that hotel industry experts strongly suggest every hotelier include in 2023. Each of these are intended to address some of the most important real-world issues that hotels face today.
The modern guest expects a digital-first experience when they engage with hotel properties. Forward-thinking hoteliers clearly need to embrace this new reality to thrive, but guest-facing technology isn’t the only area in which hoteliers need to modernize. The back-office and other departments can heavily benefit from the introduction of modern hotel software.
Understanding your current and past performance is key to ensuring your property’s long-term success. Measuring and tracking hotel KPIs is the most straightforward way to do that.
Luxury hotels have lagged behind the technology curve for too long. However, it doesn’t have to be this way. The past few years have seen a constant stream of technology innovations that have made it easier than ever for hotels to operate in the digital age.
While the hotel guest policy is a dry subject, it’s important, nonetheless. The good thing is that doing it properly once means you don’t have to worry about it until you significantly change something about your services.
For years, technology slowly crept into the lives of consumers and businesses around the world. The near universal adoption of smartphones led to consumers worldwide acclimatizing to the idea of engaging with businesses and organizations in a digital space. Then, the COVID-19 pandemic hit and really opened the throttle.
Last week, we announced that we raised $15 million in Series A funding led by F-Prime Capital. This is a momentous achievement for the entire Canary team and we’re so very grateful to, and proud of the entire Canary team — the people we work with every day that made this possible.
Already utilized by thousands of hotels, Canary plans to aggressively expand its footprint in hospitality tech.
Ancillary revenue is traditionally only associated with full service hotels. But why? Limited service hotels can also benefit enormously from upselling all kinds of products and services. In this post, you will find a number of creative upsells that limited service properties (or any hotel) can deploy to generate ancillary revenue.
The right hotel guest services can provide an incredible experience that will make guests want to come back again and again.
We are extremely proud to announce that Canary is now a Hotel Tech Report Level III Global Customer Support provider!
Every day, we strive to bring the same level of dedication and high-touch service to our hotel partners that they provide to their own guests. Luckily, we receive a constant stream of feedback from our hotel partners about why they love Canary’s products and what we can do to improve.
Here are 11 effective, tried-and-true strategies your hotel can implement to successfully increase revenue in 2021.
Canary Checkout is a contactless, digital, and mobile-optimized check-out software that helps your hotel guests check-out in less than 60 seconds.
Canary now offers multi-language support that allows your guests to enjoy the online check-in experience in their native language.
As luxury hoteliers are consistently asked to do more with less, capturing and utilizing guest data is more important than ever before. Luxury hotel properties that are effectively using technology to gather guest data give themselves the ability to improve their operations, increase revenue, and enhance the guest experience.
Thinking about implementing touchless check-in? Here’s how to choose the best vendor for your hotel’s unique needs.
Virtual & self-check-in software can help hotels free up staff time, improve guest satisfaction, and drive more revenue.
Hotels all over the world are learning that mobile check-in can help improve guest satisfaction, reduce chargebacks and fraud, and keep staff and guests safe from COVID-19.
As hotels turn to contactless check in in light of new COVID-19 guidelines, here’s a guide to getting started.
"Remote check-in," "mobile check-in” and "contactless check-in" have become buzzwords. We unpack what they mean.
One operator's quest to give employees all the tools necessary to keep themselves and their guests safe.
Enhanced operating procedures for checking in guests post COVID-19.
As hoteliers look to ramp operations in a post-coronavirus world, the No. 1 priority will be ensuring health and safety of returning guests.
Coronavirus has given hotels the impetus to move paper processes to more secure environments.
As COVID accelerates hospitality’s digital transformation, it’s clear many operations still rely on offline processes.