Leading hotel management company streamlines arrivals, boosts guest engagement and drives ancillary revenue with mobile-first guest technology
SAN FRANCISCO, CA (February 24, 2026) — Canary Technologies, the award-winning global leader in hotel guest management technology, today announced that Regency Hotel Management has selected Canary’s Guest Management System to modernize operations and elevate the guest experience across its portfolio.
Regency Hotel Management is a U.S.-based hotel management company with operations spanning 100+ hotels across 38 states. Known for helping owners unlock long-term value, Regency delivers operational expertise, disciplined execution and consistent guest experiences across properties nationwide.
“Regency Hotel Management set out to find technology that drives efficiency while enhancing the guest experience at scale,” said DJ Singh, VP of Global Sales at Canary Technologies. “With Canary, Regency is digitizing operations, improving the guest experience and increasing staff engagement, all from a single platform built specifically for hospitality.”
With Canary, Regency Hotel Management is modernizing its guest journey from arrival through checkout. Mobile Check-In streamlines arrivals and reduces front desk congestion, while AI Guest Messaging centralizes real-time communication between staff and guests. Digital Tipping supports staff engagement and retention, and Dynamic Upsells unlock new opportunities to personalize a guest’s experience while driving incremental revenue.
“The hospitality business has always been a people business,” said Jim Stark, CTO at Regency Hotel Management. “Canary engages guests from the first pre-arrival message, and when they arrive, our front desk teams can focus more on hospitality instead of paperwork. Early guest engagement also makes revenue generating upsells easy. Our General Manages like it and so do our Guests. As the CTO for Regency this was an easy decision for us to make.”
About Canary Technologies
Canary Technologies is modernizing the hotel tech stack with its award-winning AI-powered Guest Management Platform. Digitizing guest touchpoints from booking to checkout, Canary’s cutting-edge solutions simplify hotel operations, increase revenue, and elevate the guest experience. Enabling these innovations is Canary AI, the most advanced artificial intelligence model built specifically for hotels.
Trusted by over 20,000 hotels in 100+ countries, Canary powers hospitality at the world’s most renowned brands, including Marriott International, Four Seasons, Choice Hotels, Wyndham Hotels & Resorts, BWH Hotels, and Intercontinental Hotel Group. Recognized as the #1 Guest Experience Platform by HotelTechReport for multiple years, Canary has earned recognition from Deloitte, Business Insider, Fast Company, the American Hospitality and Lodging Association, TravelTech Breakthrough, Hotel Visionary Awards and more.
For more information, visit www.canarytechnologies.com.
About Regency Hotel Management
Regency Hotel Management is a U.S.-based hotel management company founded in 1965. Operating more than 100 hotels across 38 states, Regency partners with owners to deliver operational excellence, drive performance, and create memorable guest experiences across branded and independent properties. Learn more at www.regency-mgmt.com.
The Salesforce Hospitality and Microsoft veteran joins to partner with global hotel brands as Canary sees significant momentum across enterprise clients.
Leading hotel management company streamlines arrivals, boosts guest engagement and drives ancillary revenue with mobile-first guest technology.
Omni will leverage Canary’s Guest Experience Platform across its portfolio to create more connected, personalized guest stays.
Beaumier Hotels is a collection of 10 boutique properties located across Europe. To further enhance the quality of each stay, they’ve chosen Canary’s solutions.
The industry’s top-rated Guest Management System broadens its digital hotel room access capabilities with the acquisition of OpenKey.
