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Welcome to the Canary Blog

The Canary Blog is a comprehensive resource where hoteliers can learn about the latest trends in hotel technologies, revenue management, hotel operations and guest experience.

How Hotels Can Prevent & Reduce Fraud

Though there is no indication that scammers looking to commit fraud will stop targeting the hotel industry anytime soon, that doesn’t mean hoteliers are defenseless. Combined with commonsense best practices, the right technology tools can help hoteliers reduce fraud by up to 90%

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Everything You Need to Know About Hotel Credit Card Authorization Forms

Credit card authorization forms are an important tool that nearly every type of hotel needs to work with. However, how a hotel does so can have big effects on guest data security, PCI compliance, staff efficiency, the guest experience and more. 

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How To Avoid Hotel Chargebacks & Win Them When They Happen

Unfortunately, there’s a dark side to the increased reliance on electronic payments. Chargebacks become easier to implement and more prevalent. Luckily, there’s plenty you can do to protect your business. Let’s look at what exactly hotel chargebacks are, and how you can avoid them or win them when they happen.

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