Welcome to the Canary Blog

The Canary Blog is a comprehensive resource where hoteliers can learn about the latest trends in hotel technologies, revenue management, hotel operations and guest experience.

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A Complete Guide to Cybersecurity in the Hospitality Industry

As technology becomes more advanced so does cybercrime. And that means cybersecurity in the hospitality industry has never been so critical. 

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Everything Hotels Need to Know About PCI Compliance

PCI compliance is extremely important for all hotels. Not only does it help prevent fraud and data breaches at your property, but it also helps you recover quicker, avoid PCI non-compliance penalties, and give your guests peace of mind.

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The Most Common Types of Fraud in the Hotel Industry & How To Prevent Them

Failing to protect your hotel or business from fraud can lead to disastrous consequences, including losing loyal guests and revenue. In this blog posts, Canary's industry experts explain the most common types of fraud in the hotel industry — and how to avoid falling victim to them.

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How Hotels Can Prevent & Reduce Fraud

Though there is no indication that scammers looking to commit fraud will stop targeting the hotel industry anytime soon, that doesn’t mean hoteliers are defenseless. Combined with commonsense best practices, the right technology tools can help hoteliers reduce fraud by up to 90%

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Everything You Need to Know About Hotel Credit Card Authorization Forms

Credit card authorization forms are an important tool that nearly every type of hotel needs to work with. However, how a hotel does so can have big effects on guest data security, PCI compliance, staff efficiency, the guest experience and more. 

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How To Avoid Hotel Chargebacks & Win Them When They Happen

Unfortunately, there’s a dark side to the increased reliance on electronic payments. Chargebacks become easier to implement and more prevalent. Luckily, there’s plenty you can do to protect your business. Let’s look at what exactly hotel chargebacks are, and how you can avoid them or win them when they happen.

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