Welcome to the Canary Blog

F&B service is an essential aspect of hotel operations. In this post, Canary's hotel industry veterans examine how to increase food and beverage revenue in a hotel.

Whether you want to increase your occupancy, your top line or your average spend per guest, you’ll find some pointers in this list of creative sales ideas for hotels.

Train your front desk agents using these eleven hotel upselling scripts that help drive more sales and make guests happier.

In this blog post from Canary's hospitality veterans, we take a deep look at how to upsell hotel rooms and the benefits it brings to your property.

If hotel room selling is done well, you could find yourself with more than just a steady stream of revenue and high occupancy. With the right techniques, your brand reputation, guest experience, and market share could improve too.

Upselling should be an integral part of your hotel’s revenue management efforts. However, there is a big difference between simply understanding the need for upselling and putting the right upselling techniques into practice for your hotel and guests. In this blog post, Canary's experts walk through everything you need to know about upselling in hotels.

Every hotelier wants to increase revenue, but it can be difficult to know where, or how, to get started. In this post, Canary's team provides 9 easy steps every hotelier can take to boost both bookings and revenue.

Hotel revenue management refers to a property’s pricing strategies to sell perishable inventory. It is based on the behavioral economic concept of “willingness to pay”, which is the maximum price a consumer is willing to pay for something. Improving your hotel revenue management through the use of the right tools will help your hotel stay competitive and improve performance continually. 

Hotel occupancy is largely influenced by seasonality. While it might be easy to attract guests during your peak season, you may be wondering how to increase your occupancy during shoulder, low, or off seasons. With a bit of creativity, planning, and an understanding of your market, it’s not too difficult to increase occupancy rates.

While all bookings are good and bring revenue to your property, direct bookings are the most profitable because they allow you to keep more of your hard-earned revenue. Here are six ways to increase them at your hotel.

The types of amenities and services a hotel operator chooses to upsell can depend on a variety of factors, but there are some near universal upsell options for hoteliers looking to boost ancillary revenue.

The relationship between OTAs and hotels has always been complicated. Here is what you need to know to successfully get your property off of online travel agencies...