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Welcome to the Canary Blog

The Canary Blog is a comprehensive resource where hoteliers can learn about the latest trends in hotel technologies, revenue management, hotel operations and guest experience.

The Hotel Concierge: What They Can Do for Your Hotel & Guests

A good hotel concierge is worth their weight in gold because they give your property the chance to go above and beyond for guests. This helps you increase guest loyalty, earn more good reviews, boost your reputation and drive revenue. 

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Four Things To Plan for in Your 2023 Hotel Budget

It’s budget season! And 2023 is turning out to be an especially difficult year to prepare a budget. In this post, we’ll go over four budget items that hotel industry experts strongly suggest every hotelier include in 2023. Each of these are intended to address some of the most important real-world issues that hotels face today. 

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13 Hotel KPIs To Keep an Eye on To Ensure Your Property’s Success

Understanding your current and past performance is key to ensuring your property’s long-term success. Measuring and tracking hotel KPIs is the most straightforward way to do that. 

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How To Create a Hotel Guest Policy That Works for You & Your Guests

While the hotel guest policy is a dry subject, it’s important, nonetheless. ‍The good thing is that doing it properly once means you don’t have to worry about it until you significantly change something about your services. 

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10 Common Hotel Problems and Solutions

Each hotel, depending on its location, facilities and customer types, will have a somewhat distinct set of problems they can expect to receive. Regardless, there are some common problems consistent across hotels, no matter their differences. 

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Front Desk Operations Tips for Hotel Staff Members

Front desk operations are crucial to the success of any hotel. Here are some tips from Canary's hospitality industry experts for streamlining and enhancing those operations.

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Types of Rooms in 5-Star Hotels

In this post, we discuss the different types of rooms in a 5-star hotels and how they can be presented to guests in an easily digestible manner.

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The 10 Key Aspects of a Hotel Lobby Layout That Guests Love

A vibrant and aesthetically pleasing hotel lobby layout sets the tone for a guest’s entire experience at a property and can help make a lasting positive impression.

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