Welcome to the Canary Blog

Social media is an extension of your physical brand. This means your hotel’s social media marketing strategies should reflect your values, aesthetics and personality. Read this post to learn how to get it right.

Search Engine Optimization (SEO) for hotels is a long game, not a quick fix. But don’t get discouraged; just keep following as many of the hotel SEO tips in this guide as possible and your rankings are sure to improve.

Good hotel staff training is essential, especially today. Put these tips into practice and implement easy-to-use technology and you’ll find yourself with a happier, more productive workforce in no time!‍

When you create a workforce employees are proud of, the benefits for your hotel business are many, including increased revenue, happier guests, increased customer loyalty and lower staff turnover.

Not only can solid SEO, a strong OTA strategy and a modern approach to guest communication boost your direct bookings, they also improve and personalize your guest’s experiences.

‍There’s no one perfect way to go about hotel marketing. But if you use these best-practice tactics, you’ll find the right approach for you and get your property in front of the right people.

In this update, we delve into the ever-evolving world of hotel management, exploring common challenges faced by hoteliers and presenting cutting-edge solutions that have emerged this year.

Having a daily hotel front desk checklist as part of your standard operating procedures (SOPs) is critical to maintaining a high level of customer service so your guests have the best stay possible.

The day-to-day operations that come with running a hotel can easily become overwhelming. These 10 hospitality tips can be used by any hoteliers to help keep their head above water.

As most hoteliers can attest having gone through a global pandemic, problems arise and problems dissipate. But it’s how you deal with them that matters. Innovative ideas for hotels are keys to building resilience. 

The guest journey begins long before check-in, continues through post-stay, and, in some cases may never end.

Giving your staff the right tools and resources is crucial if you want to make every guest feel valued and appreciated from check-in onwards. This is why we’ve created thirteen scripts for various check-in scenarios that help your team welcome and greet hotel guests.