Welcome to the Canary Blog

Explore the guest experience management process and best practices to evaluate guest ratings for your hotel and enhance the guest experience.

Every element of your hotel influences your brand identity. This blog covers where to begin, how to stand out and what you can do daily to increase your brand’s value.

A detailed hotel opening checklist doesn’t just align your team — it equips each department with the tools they need to operate efficiently and exceed guest expectations.

As guests research, your star rating plays an important role. This guide goes over how ratings are assigned and how to boost your hotel’s ranking.

Here are some helpful ideas to start your own hotel checklists. Each one can be customized to suit the specific needs of your property, but this is an ideal starting point.

Your hotel already collects a wealth of data. Information about who’s booking, your peak times and what’s driving revenue — but how do you use it? Learn how here.

Crisis management is about showing leadership, care and adaptability in the face of adversity. By preparing thoroughly, you can emerge stronger. Here's how.

Looking to optimize your hotel peak-season operations? Start with this handy guide covering staffing-management strategies, tech solutions and guest experience tricks of the trade.

Budgeting and forecasting are vital parts of a hotelier’s role. This detailed guide boils down the major best practices.

Hotel market segmentation lets you impress guests at every touchpoint… and did we mention it also boosts revenue? Learn more here.

As technology continues to evolve, dynamic pricing will likely become even more targeted, letting hotels forecast and respond to market conditions in real-time.

While doing the work to compile a hotel SWOT analysis is a great first step, putting it into action is what will actually make a difference. Learn how here.